Relationship Manager (Primary &Secondary sales)

Talent Corner Hr Services; Bengaluru, Pune District; Vor Ort; INR 350.000 - 550.000; Vollzeit

Zusammenfassung

Talent Corner Hr Services is seeking a Relationship Manager (Primary Sales/Secondary Sales) for a Whitefield Bangalore location. The role focuses on building and maintaining strong client relationships, driving growth through retention and expansion, and delivering exceptional client service.

The position requires strong communication, negotiation, and CRM proficiency, with travel as needed to meet clients and events. A bachelor’s degree is essential, with a master’s preferred.

Qualifikationen

• Bachelor's degree in business/marketing or related field.
• Prior experience in client relationship management, preferably in real estate.
• Excellent communication and interpersonal skills.
• Languages: English, Hindi.

Aufgaben

• Develop and maintain strong relationships with assigned clients to understand needs and objectives.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues.
• Upsell or cross-sell products/services to existing clients.
• Collaborate with internal teams to ensure client success.
• Conduct regular check-ins and reviews to assess satisfaction and identify improvements.
• Monitor industry trends to anticipate client needs and offer solutions.
• Prepare and deliver presentations or reports to clients.
• Track key performance metrics related to client satisfaction and revenue growth.
• Stay informed about competitor activities and market trends.

Kenntnisse

Communication

Interpersonal skills

Negotiation

Problem solving

Client relationship management

Ability to learn quickly

Results-driven

Time management

Ausbildung

Bachelor's degree in Business Administration/Marketing

Master's degree preferred

Tools

CRM software

Microsoft Office

Jobbeschreibung

Job Title: Relationship Manager (Primary Sales Secondary sales)

Location: Whitefield Bangalore

Week off: Monday

Job Description:

We are seeking a dynamic and experienced Relationship Manager to join our team. As a Relationship

Manager, you will be responsible for fostering and maintaining strong relationships with our clients,

ensuring their satisfaction, and driving business growth through client retention and expansion.

Responsibilities:

• Develop and maintain strong relationships with assigned clients to understand their needs, preferences, and objectives.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional clients service.
• Whitefield to upsell or cross-sell additional products or services to existing clients.
• Collaborate with internal teams.
• Conduct regular check-ins and reviews with clients to assess satisfaction levels and identify areas for improvement.
• Monitor industry trends and market developments to anticipate client needs and offer innovative solutions.
• Prepare and deliver presentations or reports to clients, showcasing the value of our services and providing insights for improvement.
• Track and analyze key performance metrics related to client satisfaction, retention, and revenue growth.
• Stay informed about competitor activities and market trends to maintain a competitive edge and provide strategic recommendations.

Requirements:

• 1. Bachelor's degree in Business Administration, marketing, or related field. Master's degree preferred.
• 2. Proven experience in client relationship management or a similar role, preferably in the Real estate Industry
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Languages English, Hindi
• 4. Strong problem-solving and negotiation skills, with the ability to resolve conflicts and address client concerns effectively.
• 5. Ability to work collaboratively in a fast-paced environment and manage multiple priorities simultaneously.
• 6. Proficiency in CRM software and Microsoft Office Suite.
• 7. Demonstrated ability to meet or exceed targets and KPIs.
• 8. Strong analytical skills, with the ability to interpret data and generate actionable insights.
• 9. Flexi bility to travel occasionally to meet with clients or attend industry events.
• 10. A clients-centric mindset with a passion for delivering exceptional service and exceeding client expectations.