Relationship Manager - Home Loan

Piramal Finance; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Piramal Finance in Mumbai seeks a dynamic Home Loan sales executive to generate leads, acquire new customers for Home Loans, LAP, and balance transfer, and build strong relationships with developers, DSAs, and customers.

You will conduct field visits, explain product features, collect documents, and coordinate with credit and ops to process loans, while striving to meet monthly and quarterly targets and uphold service standards.

Qualifications

• Graduate in any discipline with sales interest or experience.
• Experience in Home Loan, Mortgage, LAP, Banking or NBFC sales preferred.
• Freshers with strong sales aptitude may be considered for junior roles.

Responsibilities

• Generate home loan leads through direct sourcing, referrals, builders, DSAs, connectors, and other channel partners.
• Acquire new customers for Home Loans, LAP, and Balance Transfer cases.
• Build and maintain strong relationships with real estate developers, property brokers, DSAs, and existing customers.
• Conduct field visits, customer meetings, and property market mapping to identify sales opportunities.
• Explain product features, eligibility criteria, documentation requirements, and loan processes to customers.
• Collect and verify customer documents and coordinate with the credit and operations teams for loan processing.
• Ensure timely login, sanction, disbursement, and post-disbursement support.
• Achieve monthly, quarterly, and annual sales targets.
• Monitor competitor activities and market trends to enhance business acquisition.
• Maintain high customer service standards and ensure compliance with company policies.

Skills

Sales skills

Negotiation

Communication

Interpersonal skills

Networking

Target-driven

Credit underwriting basics

Documentation knowledge

Home loan knowledge

Education

Graduate in any discipline

Job description

Key Responsibilities

• Generate home loan leads through direct sourcing, referrals, builders, DSAs, connectors, and other channel partners.
• Acquire new customers for Home Loans, Loan Against Property (LAP), and Balance Transfer cases.
• Build and maintain strong relationships with real estate developers, property brokers, DSAs, and existing customers.
• Conduct field visits, customer meetings, and property market mapping to identify sales opportunities.
• Explain product features, eligibility criteria, documentation requirements, and loan processes to customers.
• Collect and verify customer documents and coordinate with the credit and operations teams for loan processing.
• Ensure timely login, sanction, disbursement, and post-disbursement support.
• Achieve monthly, quarterly, and annual sales targets.
• Monitor competitor activities and market trends to enhance business acquisition.
• Maintain high customer service standards and ensure compliance with company policies.

Eligibility Criteria

• Graduate in any discipline
• 1-5 years of experience in Home Loan, Mortgage, LAP, Banking, Housing Finance, or NBFC sales.
• Freshers with strong sales aptitude may be considered for junior positions.

Required Skills

• Strong sales and negotiation skills.
• Knowledge of Home Loan and Mortgage products.
• Excellent communication and interpersonal skills.
• Relationship-building and networking capability.
• Ability to work in a target-driven environment.
• Basic understanding of credit underwriting and property documentation.