Relationship Manager

Jana Small Finance Bank; Bhilai, Bilaspur District, Raipur; On-site; INR 420,000 - 680,000; Full time

Job summary

Jana Small Finance Bank Limited seeks a proactive sales professional to source Housing Loan (HL) and Loan Against Property (LAP) through DSAs, connectors, builders, and direct channels. You will nurture relationships with partners and customers to drive opportunities and meet login, sanction, and disbursement targets.

Responsibilities include end-to-end loan sales, coordination with credit and operations, field visits, and regular follow-ups to optimize conversions and ensure portfolio quality

Qualifications

• Graduation is mandatory; HL/LAP or secured lending experience preferred.
• Candidates should be comfortable with field sales and local market travel.

Responsibilities

• Source HL and LAP business through DSAs, connectors, builders and direct channels.
• Build and maintain relationships with DSAs, connectors, builders and customers for opportunities.
• Achieve targets in login, sanction and disbursement.
• Manage end-to-end sales process from lead gen to loan disbursement.
• Coordinate with credit, operations and internal teams for smooth processing.
• Conduct field visits and customer meetings for business development.
• Maintain follow-ups with customers and partners to improve conversions.
• Ensure portfolio quality via healthy sourcing and timely servicing.

Skills

HL & LAP product knowledge

DSA / Connector management

Sales & business development

Relationship management

Target achievement & lead conversion

Communication & negotiation skills

Market knowledge & field sales

Education

Graduation mandatory

Job description

Key Responsibilities

• Source Housing Loan (HL) and Loan Against Property (LAP) business through DSAs, connectors, builders, and direct sourcing channels
• Build and maintain strong relationships with DSAs, connectors, builders, and customers to generate consistent business opportunities
• Achieve assigned business targets in terms of login, sanction, and disbursement
• Manage the complete sales process from lead generation to loan disbursement
• Coordinate with credit, operations, and other internal teams for smooth processing of loan files
• Conduct field visits and customer meetings for business development and relationship management
• Maintain regular follow-ups with customers and channel partners to improve conversion ratios
• Ensure portfolio quality by maintaining healthy sourcing practices and timely customer servicing

Eligibility Criteria

• Graduation is mandatory Minimum experience in HL/LAP sales or secured lending preferred Candidate should be comfortable with field sales and local market travel

Key Skills Required

• HL & LAP Product Knowledge DSA Connector Management Sales & Business Development Relationship Management Target Achievement & Lead Conversion Communication & Negotiation Skills Market Knowledge & Field Sales Experience