Relationship Manager (Guwahati)

Club Mahindra; Kamrup Metropolitan; On-site; INR 400,000 - 560,000; Full time

Job summary

Mahindra Holidays & Resort in Guwahati is seeking a Relationship Manager for an Individual Contributor role. The position focuses on 100% B2C sales, handling prospects, and end-to-end sales processes. The candidate will generate leads, schedule appointments, and meet prospects to close the sale.

You will deliver persuasive sales presentations, manage direct meetings, exhibitions, and web leads, and address customer issues/escalations to ensure successful outcomes.

Qualifications

• Experience in B2C sales and relationship management.
• Ability to handle cold calling and lead generation.
• Proven track record in end-to-end sales processes.
• Excellent presentation and customer handling skills.

Responsibilities

• Handle prospects and convert them into customers.
• Generate leads through cold calling and open markets.
• Schedule appointments and meet prospects to close sales.
• Deliver effective sales presentations.
• Manage direct meetings, exhibitions, and web leads.
• Handle customer issues/escalations.

Skills

B2C sales

Cold calling

Lead generation

Sales presentations

Customer handling

Job description

Mahindra Holidays & Resort is urgently hiring for Relationship Manager (Guwahati)

Individual Contributor Role

• Responsible for handling the prospects.
• 100% on B2C sales
• Generation/ souring of prospects appointments for the sales.
• End to End Sales Profile- Generation of leads through Cold calling (Open Market), Scheduling Appointments with Prospect, personally meeting them and closing the sale.
• Effective delivery of the sales presentations to the prospects.
• Handling the direct meetings, exhibition sales, web leads etc.
• Handling the HFRP (Happy Family Reference Program)
• Capable to handle the customer issues/ escalations effectively
• Good in the B2C sale that's to say CDSO (Customer Direct Sales Officer) profile