RELATIONSHIP MANAGER -

PeopleStrong; Jammikunta; On-site; INR 300,000 - 450,000; Full time

Job summary

PeopleStrong is seeking a Field Sales/BD professional in Telangana to drive customer acquisition for Micro LAP and Gold-backed loan products. You will identify micro markets, onboard referral partners, and perform cold calls to generate leads.

You will manage the customer journey, support loan processing, and cross-sell insurance where appropriate. The role requires strong presentation, communication in local language and English, and the ability to build stakeholder relationships in the

Qualifications

• Strong presentation skills.
• Relationship building and stakeholder management.
• Process knowledge/orientation.
• Cross selling / upselling skills.
• Business development.
• Communication skills in local language and English.

Responsibilities

• Identify new micro markets and empanel referral partners to scale micro LAP business and gold-backed secured loans.
• Work in the area assigned by the Branch Business Manager to generate leads.
• Cold calling to potential customers to generate business.
• Conduct daily sales calls as per the plan.
• Nurture and develop relationships with referral partners and connect with customers.
• Manage customer journey through sales and product championship; activate referral partners for new business.
• Provide doorstep service to customers at residence or office.
• Act as bridge between customers and branch; support end-to-end loan processing.
• Handle soft bucket collections, early mortality and 12 MOB fresh sourcing.
• Cross-sell insurance to loan customers to safeguard property, health & life.

Skills

Strong presentation skills

Relationship building

Stakeholder management

Process knowledge/orientation

Cross selling / upselling

Business development

Communication skills (local language &

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English