RELATIONSHIP MANAGER

PeopleStrong; Tiruvannamalai; On-site; INR 350,000 - 700,000; Full time

Job summary

PeopleStrong in Tiruvannamalai, Tamil Nadu, is seeking a field sales professional to drive customer acquisition for Micro LAP and Suvarna loan products. You will identify micro markets, empanel referral partners, and generate leads through cold calls and daily sales activities.

You will nurture partner relationships, manage customer journeys through end-to-end loan processing, and provide doorstep service. Strong communication in Tamil/English and local market insights are essential.

Qualifications

• Strong presentation skills.
• Relationship Building & Stakeholder Management.
• Process Knowledge/Orientation.
• Cross Selling / Upselling Skills.
• Business Development.
• Communication Skills – Proficiency in local language and English.

Responsibilities

• Identify new micro markets and empanel high-quality referral partners to scale Micro LAP and Suvarna loan business.
• Work in the area assigned by the Branch Business Manager to generate leads.
• Make cold calls to potential customers to generate business.
• Conduct daily sales calls as per the Plan submitted to BBM.
• Develop relationships with referral partners/connectors.
• Manage the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business.
• Provide doorstep service to customers - at their residence or office.
• Learn the Organization’s policies, and source files as per the policy.
• Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager.
• Support the Customers in terms of end -to- end loan processing.
• Act as the Bridge between Customers and the Branch.
• Be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Skills

Strong presentation skills

Relationship building & stakeholder mg

Process knowledge/orientation

Cross selling / upselling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers - at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English