RELATIONSHIP MANAGER

PeopleStrong; Purba Medinipur; On-site; INR 279,000 - 502,000; Full time

Job summary

PeopleStrong is seeking a field sales professional to drive customer acquisition across micro markets. You will empanel quality referral partners, perform cold calling, and conduct daily sales calls to generate leads.

The role emphasizes relationship building, doorstep service, and end-to-end loan processing support in the assigned area. You will actively cross-sell insurance and act as the company face, coordinating with the Branch/Manager to maximize new opportunities and ensure smooth

Qualifications

• Excellent presentation and communication skills.
• Ability to build and manage stakeholder relationships.
• Understanding of sales processes and operations.
• Active cross-selling and upselling capabilities.
• Proven track record in business development.
• Fluency in local language and English

Responsibilities

• Acquire customers and identify new micro markets.
• Empanel and manage referral partners to scale business.
• Single-handedly conduct cold calls and daily sales calls.
• Nurture relationships and activate referral partners for new opportunities.
• Provide doorstep service and support end-to-end loan processing.
• Act as the face of the company in the assigned area; support collections and insurance cross-selling.

Skills

Strong presentation

Relationship building

Process knowledge

Cross selling

Business development

Communication (local + English)

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To give doorstep service to customers - at their residence or office.
• To learn the Organization's policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills - Proficiency in local language and English