RELATIONSHIP MANAGER

PeopleStrong; Sangareddy; On-site; INR 350,000 - 520,000; Full time

Job summary

PeopleStrong is seeking a dynamic sales professional to drive customer acquisition and manage the end-to-end loan process in the Sangareddy area. You will identify micro markets, empanel referral partners, and nurture relationships to scale Micro LAP and secured loan offerings.

You will also provide doorstep service and act as a regional face for the organization. The role requires strong communication in the local language and English, with the ability to cold call, handle daily sales plans,

Qualifications

• Strong presentation skills and stakeholder management.
• Proficient in communication in local language and English.
• Experience in customer acquisition and business development.
• Ability to manage referrals and partnerships.
• Knowledge of policies and loan processing basics.

Responsibilities

• Deliver on Customer Acquisition through business development.
• Manage the customer journey through sales championship, process championship and product championship.
• Activate referral partners for new business.
• Find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna).
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to the potential customer base to generate business.
• Daily sales calls as per the Plan submitted to BBM.
• Nurture and develop excellent relationships with Referral Partners / Connectors.
• Provide doorstep service to customers – at their residence or офис.
• Learn the Organization’s policies and source files as per policy.
• Act as the Eyes & Ears of the Organization in the Market for new opportunities and share them with Branch Business Manager.
• Support Customers in end-to-end loan processing.
• Act as the Bridge between Customers and the Branch.
• Be responsible for soft bucket collections, early mortality and 12 MOB Fresh Sourcing.
• Cross-sell insurance effectively to loan customers to safeguard property, health & life.
• Be the Face of SULB Muthoot Fincorp for the area assigned.

Skills

Strong presentation skills

Relationship building

Process knowledge

Cross selling

Business development

Communication skills

Job description

Deliver on Customer Acquisition through business development

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English