RELATIONSHIP MANAGER -

PeopleStrong; Peddapalli; On-site; INR 300,000 - 600,000; Full time

Job summary

SULB Muthoot Fincorp is seeking a field sales professional to drive customer acquisition for Micro LAP and gold-backed loan products. You will identify micro markets, recruit and manage referral partners, and execute door-to-door service to customers in the assigned area.

You will also handle end-to-end loan processing support, maintain customer journeys, and cross-sell insurance and related offerings as required, representing the company in the local market.

Qualifications

• Strong presentation skills.
• Relationship Building & Stakeholder Management.
• Process Knowledge/Orientation.
• Cross Selling / Upselling Skills.
• Business Development.
• Communication Skills – Proficiency in local language and English.

Responsibilities

• Find new micro markets and empanel referral partners to scale up Micro LAP business & Gold backed secured loans.
• Work in the area assigned by Branch Business Manager and generate leads.
• Cold calling to potential customers to generate business.
• Daily sales calls as per the plan.
• Nurture and develop relationships with referral partners and connectors.
• Activate referral partners for new business and manage the customer journey end-to-end.

Skills

Strong presentation skills

Relationship Building

Process Knowledge/Orientation

Cross Selling/Upselling

Business Development

Communication Skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English