Relationship Manager

ACURA SOLUTIONS LTD; Mumbai; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

ACURA SOLUTIONS LTD in Mumbai / Maharashtra seeks an experienced Relationship Manager to nurture relationships with large corporate clients. You will ensure needs are met, orchestrate seamless service delivery, and act as the primary client touchpoint across teams.

The ideal candidate will possess strong communication, interpersonal, and problem-solving skills, plus a proactive, team-oriented mindset to drive client satisfaction in a competitive market.

Qualifications

• Proven experience in relationship management, particularly with large corporates.
• Strong communication and interpersonal skills; ability to build trust.
• Proactive problem-solving and client-centric approach.
• Self-motivated with ability to work in a team and independently.
• Familiarity with Mumbai corporate landscape.

Responsibilities

• Develop and maintain strong relationships with key stakeholders in large corporates.
• Understand client needs and tailor solutions to enhance their experience with our services.
• Act as the primary point of contact for clients and address inquiries promptly.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Monitor market trends and competitor activity to identify growth opportunities.
• Prepare and present reports on client engagement and satisfaction to senior management.

Skills

Relationship management

Communication

Interpersonal skills

Problem solving

Team collaboration

Mumbai market knowledge

Job description

We are seeking a dedicated and experienced Relationship Manager to join our team in the Mumbai Region, Maharashtra. The ideal candidate will be responsible for managing and nurturing relationships with large corporate clients, ensuring their needs are met and expectations exceeded. This role is crucial in maintaining the company's reputation and fostering long-term partnerships.

Key Responsibilities:

• Develop and maintain strong relationships with key stakeholders in large corporates.
• Understand client needs and provide tailored solutions to enhance their experience with our services.
• Act as the primary point of contact for clients, addressing any inquiries or concerns promptly.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement.
• Prepare and present reports on client engagement and satisfaction metrics to senior management.

Required Skills:

• Proven experience in relationship management, particularly with large corporates.
• Strong communication and interpersonal skills, with the ability to build rapport and trust.
• Excellent problem-solving abilities and a proactive approach to client needs.
• Ability to work collaboratively in a team environment while also being self-motivated.
• Familiarity with market trends and the corporate landscape in the Mumbai region.

Join us in driving client satisfaction and contributing to our company's growth.