Relationship Manager

Manipal Technologies Limited; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Manipal Technologies Limited in Mumbai seeks an experienced corporate sales professional to drive revenue through strategic account management and cross-selling. The role focuses on serving as the trusted advisor to enterprise clients, understanding their workflows, and delivering tailored technology solutions.

The ideal candidate has 5–8 years in corporate sales or account management, with deep knowledge of the Mumbai business landscape.

Qualifications

• Bachelor’s degree is required; MBA/PGDM preferred.
• 5–8 years of corporate sales, account management, or client success experience.
• Deep familiarity with Mumbai corporate landscape and strong local network.
• Superior negotiation tactics, data-driven analytical thinking, and commanding presentation skills.

Responsibilities

• Consultative sales & discovery: Engage clients to understand workflows and map them to solutions.
• Relationship building: Cultivate and maintain C-level or senior stakeholder relationships (banks, NBFCs, insurers, enterprise clients).
• Account management & farming: Be the primary contact for accounts, driving retention and cross-sell opportunities.
• Identify new growth opportunities in emerging market segments and use cases.
• Monitor fintech/regulatory trends to provide insights to product and leadership teams.
• Work with internal product and delivery teams to ensure customer success and long-term partnerships.
• Cross-functional alignment with product, operations, and support teams for seamless service delivery.

Skills

Negotiation

Presentation skills

Data-driven analysis

Relationship building

Cross-functional collaboration

Education

Bachelor’s degree

MBA/PGDM

Job description

Drive revenue growth and long-term retention by managing relationships with our with our existing customers. You will serve as the primary strategic contact, alignment engine, and trusted advisor to unlock mutual, sustainable value.

Key Responsibilities

• Consultative Sales & Discovery: Engage clients to understand workflows, uncover pain points, and match them with appropriate company solutions.
• Relationship Building: Cultivate and maintain C-level or senior stakeholder relationships Banks, NBFCs, Insurance companies, and enterprise clients.
• Account Management & Farming: Act as the primary point of contact for client accounts, driving retention, satisfaction, and cross-selling opportunities.
• New Growth Opportunities: Work on new industry segments in identifying emerging market opportunities, and innovative business use cases.
• Market Intelligence: Monitor regulatory changes, competitor shifts, and fintech trends to provide insights to internal product and leadership teams
• Work closely with internal product and delivery teams to ensure customer success and long-term partnerships.
• Cross-Functional Alignment: Collaborate with product, operations, and support teams to ensure seamless service delivery.

Qualifications & Experience

• Education: Bachelor’s degree required; MBA or PGDM from a reputable institution is highly preferred.
• Experience: 5 to 8 years of corporate sales, account management, or client success experience.
• Local Insight: Deep familiarity with the Mumbai corporate landscape and a strong local professional network.
• Skills: Superior negotiation tactics, data-driven analytical thinking, and commanding presentation skills.