Relationship Manager

Petpooja; Kolkata District; Hybrid; INR 350,000 - 520,000; Full time

Job summary

Petpooja in Kolkata is seeking a dynamic sales professional to drive adoption of Petpooja Retail POS and related apps. You will engage with small and mid-sized businesses, conduct on-site demonstrations, and onboard new customers.

You will build lasting relationships with business owners, provide market insights, sign contracts, and handle inquiries while promoting promotions to expand the customer base. This role requires 1–3 years of sales experience, strong communication, CRM knowledge, and a

Qualifications

• Bachelor's degree preferred.
• 1–3 years in Sales.
• Problem-solving attitude.
• Customer-oriented mindset.
• Knowledge of CRM practices.
• Influencing skills.
• Presentability required.
• Fluent in communication.

Responsibilities

• Drive sales of Petpooja Retail POS and related apps.
• Generate sales leads from the market, approach B2C businesses, and onboard them.
• Build strong relationships with business owners and provide market insights.
• Sign contracts, handle inbound inquiries, and support existing clients with promotions.
• Manage sales operations, reporting, process optimization, and share insights with leadership.
• Plan and execute to meet monthly sales and customer acquisition targets, including daily visits and demos.
• Handle field interactions as the first contact and clearly communicate Petpooja's offerings.
• Represent Petpooja's brand values with professionalism and customer focus.

Skills

CRM

Sales

Relationship-building

Communication

Education

Bachelor's degree

Tools

CRM software

Job description

Roles and Responsibilities:

• Drive sales of Petpooja Retail POS (Invoice by Petpooja) along with Payroll, Task, and

Purchase Apps across horizontal markets beyond the F&B industry (e.g., retail, salons,

grocery stores).

• Actively generate sales leads from the market, approach B2C businesses, and onboard them

with Petpooja solutions.

• Build and maintain strong relationships with business owners; provide market insights and

offer relevant solutions to enhance their operations.

• Sign contracts with new clients, handle inbound inquiries, and support existing clients by

conducting promotional and marketing activities to expand the customer base.

• Manage sales operations including administrative tasks, performance reporting, process

optimization, and sharing insights with senior management to strengthen client relationships

and improve customer service.

• Strategize and execute plans to achieve monthly sales and customer acquisition targets,

including daily visit and demo count goals.

• Confidently handle client interactions on the field as the first point of contact and effectively

communicate Petpoojas offerings and value proposition.

• Represent Petpooja's brand values in the market and uphold its reputation through

professionalism, integrity, and customer-centricity.

Additional Qualification and Skills:

• Bachelor's degree is preferred .
• Professional experience of 1-3 years in Sales.
• Problem-solving attitude
• Customer-oriented mindset
• Knowledge of customer relationship management (CRM) practices
• Influencing Skills
• Presentability is required
• Fluent in communication