Relationship Manager

Petpooja; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Petpooja is seeking a dynamic Field Sales Executive to drive sales of Petpooja Retail POS and associated apps across diverse markets. You will actively generate leads, onboard B2C businesses, and build strong relationships with business owners in Bengaluru and beyond.

Ideal candidates have 1-3 years in sales, a customer-focused mindset, and familiarity with CRM practices. The role involves meeting monthly targets through field visits and on-site demos, with a focus on growth and customer

Qualifications

• Bachelor's degree preferred.
• 1-3 years of Sales experience.
• Problem-solving attitude.
• Customer-oriented mindset.
• Knowledge of CRM practices.

Responsibilities

• Drive sales of Petpooja Retail POS and related Apps across multiple markets.
• Generate leads from the market and onboard B2C businesses with Petpooja solutions.
• Build and maintain relationships with business owners and provide market insights.
• Sign contracts with new clients and support existing ones with promotions and marketing activities.
• Manage sales operations, reporting, and process optimization.

Skills

Problem-solving attitude

Customer-oriented mindset

CRM practices

Education

Bachelor's degree preferred

Job description

• Drive sales of Petpooja Retail POS (Invoice by Petpooja) along with Payroll, Task, and Purchase Apps across horizontal markets beyond the F&B industry (e.g., retail, salons, grocery stores).


• Actively generate sales leads from the market, approach B2C businesses, and onboard them with Petpooja solutions.


• Build and maintain strong relationships with business owners; provide market insights and offer relevant solutions to enhance their operations.


• Sign contracts with new clients, handle inbound inquiries, and support existing clients by conducting promotional and marketing activities to expand the customer base.


• Manage sales operations including administrative tasks, performance reporting, process optimization, and sharing insights with senior management to strengthen client relationships and improve customer service.


• Strategize and execute plans to achieve monthly sales and customer acquisition targets, including daily visit and demo count goals.


• Confidently handle client interactions on the field as the first point of contact and effectively communicate Petpooja’s offerings and value proposition.


• Represent Petpooja’s brand values in the market and uphold its reputation through professionalism, integrity, and customer-centricity.

Additional Qualification and Skills:

• Bachelor's degree is preferred.


• Professional experience of 1-3 years in Sales.


• Problem-solving attitude


• Customer-oriented mindset


• Knowledge of customer relationship management (CRM) practices