Relationship Manager

Petpooja; Ahmedabad District; On-site; INR 350,000 - 520,000; Full time

Job summary

Petpooja is expanding its field sales team in Ahmedabad, inviting proactive professionals to promote the Petpooja Restaurant Billing Platform and associated VAS to local restaurants. You will lead end-to-end outreach, demonstrate solutions, close signups, and manage ongoing relationships.

This role demands a customer-first mindset, CRM proficiency, and the ability to travel to client sites. Join us to drive growth, participate in local marketing, and represent Petpooja with professionalism and

Qualifications

• Actively sell the Petpooja platform and VAS.
• Proactively generate leads via cold calls, field visits, and market references.

Responsibilities

• Actively sell the Petpooja Platform and VAS.
• Generate leads through cold calling, field visits, and market references; onboard restaurants.
• Build and nurture relationships with restaurant owners to understand needs and offer tailored solutions.
• Sign up restaurants by closing contracts and responding to inquiries from new/existing clients.
• Organise and participate in promotional events and local marketing to boost brand visibility.
• Own operational and administrative sales tasks including reporting and process improvements.
• Update management with performance insights and recommendations for better service delivery.
• Meet and exceed sales targets, demos, and visit goals through planning and execution.
• Establish a strong reference market via long-term onboarded client relationships.
• Represent Petpooja professionally during field visits and interactions.

Skills

Lead generation

Field sales

CRM knowledge

Customer-oriented mindset

Problem-solving

Communication skills

Education

Bachelor's degree preferred

Tools

CRM software

Job description

• Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).


• Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.


• Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.


• Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.


• Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.


• Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.


• Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.


• Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.


• Establish a strong reference market by maintaining long-term relationships with onboarded clients.


• Resolve client issues effectively using the escalation matrix and ensure high levels of


• During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.


• Be the face of Petpooja in the market, upholding and promoting the company's values and mission.

Additional Qualifications and Skills:

• A bachelor's degree is preferred .


• Professional experience of 1-3 years in Sales.


• Problem-solving attitude


• Customer-oriented mindset


• Knowledge of customer relationship management (CRM) practices