Relationship Manager

Matrimony com; Bidhannagar; On-site; INR 223,000 - 446,000; Full time

Benefits offered by this job

Fixed Salary + Incentive

Sunday off

Walk-in Interview (Venue Details)

Office in Salt Lake Sector V

Job summary

Bharat Matrimony in Salt Lake Sector V, Kolkata invites a Relationship Manager to assist busy professionals in partner searches, create comprehensive member profiles, screen matches, and coordinate introductions between matches. The role requires 1 to 5 years of tele sales experience, graduation or above, and excellent verbal and written communication in English and Bengali.

You will maintain a strong rapport with paid members, meet service metrics, and contribute to successful matchmaking

Qualifications

• Graduation or above.
• 1–5 years in Tele sales.
• Fluency in English and Bengali.
• Strong communication and customer service mindset.

Responsibilities

• Understanding customer requirements accurately.
• Searching, screening, short listing, establishing contact, initiating meetings between members and creating success stories.
• Delivering quality service to paid members and maintaining rapport with them.
• Managing a set customer portfolio with robust follow up.
• Excellent verbal and written communication, fluency in English and Bengali; pro-activeness and integrity.
• Punctuality & presentation skills.
• Emotional quotient, persuasion skills.

Skills

Tele sales experience

Fluent English

Fluent Bengali

Communication skills

Education

Graduation & above

Job description

What you'll do - Relationship Manager of Bharat Matrimony

WORK FROM OFFICE IN SALT LAKE SECTOR V Only Tele sales Experience Candidates Need To Apply Qualification:- Graduation & above Experience:- 1 to 5 years in Tele sales Permanent Job Fixed Salary + Incentive Sunday Weekly Off || Optional Off General Shift Walk in Interview (Venue Details):-Matrimomy.com Limited, Ground Floor, P S Sijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar , Kolkata, West Bengal 700091.CONTACT PERSON -Suvankar Saha: 9038679219 (CALL/WHATSAPP)

Job Overview:- Assisted Service is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates. The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

• Understanding the customer requirement accurately.
• Helping customer find suitable profiles keeping in mind their requirements.
• Delivering quality service to paid members and working closely to maintain a good rapport with them.
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
• Managing a set portfolio of customers with robust follow up.
• Excellent verbal & written communication, fluency in the regional language, pro-activeness, listening skills, service orientation, Integrity.
• Punctuality & Presentation skills.
• Emotional quotient, Persuasion Skills.
• Ability to read/interact to understand the client requirements.
• Graduate & above
• Requirements.
• Punctuality & Presentation skills.
• High Emotional quotient, Persuasion Skills

Role Overview:- The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

Key Responsibilities

• Welcoming the customer on-board and creating a Member Profile.
• Understanding the member choice, expectations and identifying the uniqueness of the Member.
• Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
• Maintaining good rapport with the member; providing the right experience and delivering quality service.
• Managing a set customer portfolio with robust follow up.

Skills and Competencies

• Basic English language, and fluency in Bengali is must, proactiveness, listening skills, service orientation, Integrity.
• Ability to understand the sales Banking Sales Loan Sales Finance Sales Domestic BPO Domestic Calling BPO Sales Domestic Sales Telemarketing

Role: Sales Support & Operations - Other Industry Type: BPM / BPO Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with are preferred key skills Sales Inside Sales Customer Service Sales Operations Inhouse Sales Tele sales Outbound Sales Upselling Cross Selling Inbound Sales Phone Banking Insurance Sales Banking Sales

preferred key skills Inside Sales Sales Customer Service Sales Operations Tele sales Outbound Sales Inbound Sales Upselling Cross Sales Insurance Sales BPO Sales B2C Sales