Walk-in | Team Leader

Matrimony com; Dadri, New Delhi, Faridabad District; Sur place; INR 900 000 - 1 300 000; Plein temps

Résumé du poste

BharatMatrimony (Outbound Sales) is seeking a Sales Team Leader to guide a team of 10-15 outbound sales executives, driving membership plan sales and daily targets. You will monitor activity, coach agents, analyze KPIs, and ensure high-quality customer interactions.

2-5 years in outbound sales with at least 1 year in team leadership; BFSI/telecom/matrimony exposure preferred. Based in India, the role requires motivating the team and ensuring compliance with sales processes.

Qualifications

• Leadership and people management experience in outbound sales.
• Excellent communication and negotiation abilities.
• Proven experience in outbound sales and target-driven environments.
• Coaching and performance management skills.
• Analytical mindset with experience in sales reporting and KPI tracking.
• Proficiency in CRM systems and Microsoft Excel.

Responsabilités

• Lead and manage a team of 10-15 outbound sales agents.
• Drive outbound calling campaigns to promote and sell BharatMatrimony membership plans.
• Ensure the team consistently achieves daily, weekly, and monthly revenue and sales targets.
• Monitor daily calling activities, productivity, and conversion rates of team members.
• Conduct regular coaching, training, and feedback sessions to improve sales performance.
• Track KPIs and prepare daily performance reports.
• Motivate the team through performance management, recognition, and continuous support.
• Handle customer escalations and assist agents in closing high-value sales.
• Ensure compliance with company policies, sales processes, and quality standards.
• Coordinate with internal stakeholders to improve customer experience and sales effectiveness.

Connaissances

Leadership

Team management

Communication

Negotiation

Outbound sales

Coaching

KPI tracking

CRM systems

Microsoft Excel

Outils

CRM systems

Microsoft Excel

Description du poste

Job Title: Sales Team Leader BharatMatrimony (Outbound Sales) Job Summary:

The Sales Team Leader is responsible for leading and motivating a team of 10to15 outbound sales executives to achieve daily revenue and sales targets. This role involves driving membership plan sales, monitoring team performance, coaching agents, and ensuring high-quality customer interactions.

Key Responsibilities:

• Lead and manage a team of 10to15 outbound sales agents.
• Drive outbound calling campaigns to promote and sell BharatMatrimony membership plans.
• Ensure the team consistently achieves daily, weekly, and monthly revenue and sales targets.
• Monitor daily calling activities, productivity, and conversion rates of team members.
• Conduct regular coaching, training, and feedback sessions to improve sales performance.
• Track key performance indicators (KPIs) and prepare daily performance reports.
• Motivate the team through performance management, recognition, and continuous support.
• Handle customer escalations and assist agents in closing high-value sales.
• Ensure compliance with company policies, sales processes, and quality standards.
• Coordinate with internal stakeholders to improve customer experience and sales effectiveness.

Key Performance Indicators (KPIs):

• Daily and monthly revenue achievement
• Membership plan sales conversion
• Team productivity and outbound call volume
• Target achievement percentage
• Customer satisfaction and quality compliance
• Team attendance and adherence

Required Skills:

• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Proven experience in outbound sales and target-driven environments
• Coaching and performance management skills
• Analytical mindset with experience in sales reporting and KPI tracking
• Proficiency in CRM systems and Microsoft Excel

Experience:

• 2to5 years of experience in outbound sales, with at least 1 year of team handling experience.
• Experience in BFSI, telecom, matrimony, or other customer-facing sales environments is preferred.

Address: A23 JDKD corporate Park ground floor Mohan Corporative Sarita Vihar Near by metro Sarita Vihar Gate No.1-110076. Send Resume :Contact Number - 9971622398 Rubala HR Mail ID - [e-mail]