Relationship Manager

Firstmeridian Global Services; Ahmedabad District, Chennai, Bengaluru; On-site; INR 250,000 - 400,000; Full time

Job summary

Firstmeridian Global Services is seeking a proactive Loan Officer in Ahmedabad, India to guide customers through finance options and loan schemes. You will explain EMI plans, verify documentation, and process applications while maintaining precise records and following up on pending cases.

The role requires strong communication, negotiation skills, and a customer-focused approach to meet monthly targets and generate referrals in a fast-paced environment.

Qualifications

• Clear communication and strong interpersonal skills.
• Basic knowledge of finance products and loan processes.
• Strong negotiation abilities to secure favorable terms for customers.
• Ability to work effectively in a target-driven environment.

Responsibilities

• Assist customers with finance options and loan schemes.
• Explain EMI plans, interest rates, and documentation requirements.
• Collect and verify KYC.
• Process loan applications efficiently.
• Maintain accurate records of applications and disbursements.
• Follow up on pending cases.
• Achieve monthly targets.
• Build customer relationships and generate referral leads.
• Address customer queries on loans and repayment.

Skills

Communication skills

Interpersonal skills

Finance products knowledge

Negotiation skills

Target-driven

Job description

Role & responsibilities

Job responsibility.

• Assist customers with finance options and loan schemes
• Explain EMI plans, interest rates, and documentation requirements
• Collect and verify KYC
• Process loan applications efficiently
• Maintain accurate records of applications and disbursements
• Follow up on pending cases
• Achieve monthly targets
• Build customer relationship and generate referral leads.
• Address customer queries on loans and repayment

Required Skills

• Good communication and interpersonal skills
• Basic knowledge of finance products
• Strong negotiation skills

Ability to work in target-driven environment