Relationship Manager - LAP

SkillLabs; Ajmer; On-site; INR 600,000 - 800,000; Full time

Job summary

SkillLabs in Ajmer, Rajasthan seeks a result-driven Channel Manager to drive business by acquiring new customers and expanding market share in affordable mortgage products. You will nurture partnerships with connectors, referral partners and DSAs and ensure smooth processing of files using digital methods.

Additionally, you will maintain portfolio health by monitoring NPA/collections and ensuring timely follow-ups, with a focus on effective login and vendor coordination as required.

Qualifications

• Post Graduate with 3-5 years of relevant work experience.
• Prior experience in channel management for Prime product.

Responsibilities

• Drive business by acquiring new customers in the allocated region focusing on affordable reach.
• Nurture relationships with sourcing partners – Connectors, Referral Partners and DSA.
• Increase market share of affordable mortgage and deeper geographic penetration.
• Ensure high levels of engagement for effective pre- and post-customer service.
• Ensure smooth processing of files using available digital methods.

Skills

Channel management

Partner management

Education

Post Graduate

Job description

Roles And Responsibilities

• Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach.
• Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and DSA
• Enhancing business through increase in market share of affordable mortgage and deeper geography penetration
• Ensuring high levels of engagement for effective pre & post customer service.
• Responsible for login of files and ensuring smooth processing of files using available digital methods.
• Complete control of NPA and Collections / overdue cases sourced.
• Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile.
• Liaison with and manages legal, technical, collection, FI and RCU vendors.

Candidate Profile Required

• Post Graduate preferred with 3-5 Years of relevant work experience.
• Prior experience in channel management for Prime product