Relationship Executive - Retail Sales

Tata Capital; New Delhi; On-site; INR 391,000 - 614,000; Full time

Job summary

Tata Capital is seeking a motivated sales professional to drive home loan business in Delhi. You will proactively reach out to potential clients, explain the home loan process, and set realistic expectations to convert inquiries into sanctioned loans.

You will manage end-to-end sales cycles, build strong relationships with connectors and builders, track leads with MIS, and ensure monthly targets are met while complying with NHB regulations. A graduate degree is required.

Qualifications

• Graduate or Post Graduate degree required.

Responsibilities

• Reach out to potential clients and explain the home loan process clearly.
• Manage end-to-end sales lifecycle, assess needs, advise, negotiate, and ensure timely loan disbursement.
• Achieve monthly regional sales targets.
• Manage connector and builder relationships to grow business.
• Convert digital leads to loan sanction and disbursement.
• Organize leads and maintain MIS.
• Develop new builder/channel relationships to expand business.
• Understand markets and competition; provide feedback to product team.
• Manage internal and external customer relationships to ensure satisfaction.
• Ensure compliance with audits and NHB regulations.

Education

Graduate/Post Graduate

Job description

To drive sales and ensure business targets are achieved. To build strong relationships with prospective clients so as to ensure business continuity

Core Responsibilities:

• Proactively reach out to potential clients and explain the entire process of home loan while setting correct expectations
• Manage end-to-end sales lifecycle tapping prospects, analyze their requirements, render advice, negotiate commercially, and ensure timely disbursement of loan.
• Achieve the Budgeted sales target from the designated regions on monthly basis
• Effectively manage connector and builder relationships to ensure strong business
• Ensure digital leads are converted to sanction and disbursement
• Organize and track all potential leads and maintain proper MIS
• Identify and Develop New Builder/ channel relationships in existing/new markets to increase business
• Strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
• Manage internal & external customer relationship to ensure customer satisfaction.
• Ensure compliance to all Audit / NHB regulations.

Qualification:

Graduate/Post Graduate