Relationship Executive - Retail Sales

Tata Capital; Ludhiana; On-site; INR 300,000 - 520,000; Full time

Job summary

Tata Capital in Ludhiana is seeking a results-driven sales professional to drive home loan growth. You will build strong relationships with prospective clients, explain the loan process, and set clear expectations to ensure a smooth journey from inquiry to disbursement.

The role covers end-to-end sales, relationship management with builders, conversion of digital leads to sanctioned loans, and meticulous MIS tracking to hit monthly targets while complying with NHB regulations.

Qualifications

• Graduate or Post Graduate degree required.

Responsibilities

• Proactively reach out to potential clients and explain the entire process of home loan while setting correct expectations
• Manage end-to-end sales lifecycle tapping prospects, analyze their requirements, render advice, negotiate commercially, and ensure timely disbursement of loan.
• Achieve the Budgeted sales target from the designated regions on monthly basis
• Effectively manage connector and builder relationships to ensure strong business
• Ensure digital leads are converted to sanction and disbursement
• Organize and track all potential leads and maintain proper MIS
• Identify and Develop New Builder/ channel relationships in existing/new markets to increase business
• Strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
• Manage internal & external customer relationship to ensure customer satisfaction.
• Ensure compliance to all Audit / NHB regulations.

Education

Graduate/Post Graduate

Job description

To drive sales and ensure business targets are achieved. To build strong relationships with prospective clients so as to ensure business continuity

Core Responsibilities:

• Proactively reach out to potential clients and explain the entire process of home loan while setting correct expectations


• Manage end-to-end sales lifecycle tapping prospects, analyze their requirements, render advice, negotiate commercially, and ensure timely disbursement of loan.


• Achieve the Budgeted sales target from the designated regions on monthly basis


• Effectively manage connector and builder relationships to ensure strong business


• Ensure digital leads are converted to sanction and disbursement


• Organize and track all potential leads and maintain proper MIS


• Identify and Develop New Builder/ channel relationships in existing/new markets to increase business


• Strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.


• Manage internal & external customer relationship to ensure customer satisfaction.


• Ensure compliance to all Audit / NHB regulations.

Qualification: Graduate/Post Graduate