Regional Trainer L & D - Hospitality

Black Pepper; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Black Pepper invites an experienced Hospitality L&D professional to lead regional training across Mumbai and other sites, delivering induction, on-the-job training, soft skills, and service standards to staff and partners.

You will develop training calendars, conduct assessments and certifications, ensure SOP compliance, and perform site audits to close gaps. Fluency in English, Hindi, and a regional language is essential for diverse teams.

Qualifications

• Hotel/hospitality L&D professional with strong classroom and OJT facilitation skills.
• Experienced in service training, SOP audits and induction.
• Fluent in English, Hindi and a regional language.

Responsibilities

• Execute regional hospitality training across sites, including induction, OJT, soft skills and service standards.
• Drive training calendars, assessments, certification, SOP compliance, site audits and corrective training for staff and partners.

Skills

Hospitality L&D

Facilitation

OJT (on-the-job training)

English language

Hindi language

Regional language

Job description

Execute regional hospitality training across sites, including induction, OJT, soft skills and service standards.

Drive training calendars, assessments, certification, SOP compliance, site audits and corrective training for staff and partners.

Required Candidate profile

• Hotel / hospitality L&D professional with strong classroom and OJT facilitation skills.
• Experienced in service training, SOP audits and induction.
• Fluent in English, Hindi and a regional language.