Learning And Development Specialist

Burma Burma; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Burma Burma is seeking a Training & Development leader to align the training function with business objectives and drive performance improvements across the organization. The role involves assessing learning needs, designing effective programs, and optimizing training processes.

The ideal candidate will have hospitality industry experience and a track record of delivering scalable training across multiple platforms, including coaching and leadership development.

Responsibilities

• Align training department with business goals and ensure evaluation of performance to improve outcomes.
• Assess learning needs with stakeholders and design solutions that meet business requirements.
• Develop and deliver training programs and optimize processes for efficiency.
• Supervise processes and provide training across multiple learning platforms.
• Govern and improve training processes and drive adherence across the organization.

Job description

Role & responsibilities

• Ensuring strategic alignment of the training department with business goals.
• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance.
• Assessment of Learning needs by consulting with stakeholders and using needs assessments.
• Developing and delivering training solutions that meet business needs Optimizing training processes for efficiency.
• Supervise and monitor all processes and recommend changes to ensure efficiency of all processes and provide training to all employees across various learning platforms
• Govern all processes related to a training or assignment and be able to drive adherence. Improve and write new processes where required to meet business & stakeholder deliverables.
• Selecting and managing resources, including working with both employees and department heads/ managers to develop and deliver training.
• Manage all relevant stakeholders to successfully implement a program through regular touchpoints and communication.
• Managing the technologies and platforms required to develop, manage, and deliver training
• Supervise effective induction and orientation sessions.
• Develop Training Metrics to measure effectiveness of delivery and content.
• Facilitate coaching and mentoring to develop middle management and leadership pipeline.
• Organize Functional, Technical Programs, Certifications, Soft Skills & Management Development. Programs.
• Ensure functional requirements for Internal & External Audits are met. Monitor and evaluate effectiveness of all training programs and maintain records.
• Identify and implement opportunities for continuous improvement to build a culture of service excellence.
• Lead and guide team on projects for organizational improvements

Preferred candidate profile

Hotel Industry/Hospitality