Recruitment Coordinator

Randstad Enterprise; Bengaluru; On-site; INR 480,000 - 700,000; Full time

Job summary

Randstad Enterprise in Bengaluru is seeking a Recruitment Coordinator to support global hiring operations. You'll manage complex scheduling, leverage AI tools and Jira to create a smooth candidate experience, and ensure data accuracy across systems.

The role requires 1–3 years in high-volume recruiting or related fields, comfort with 24/7 shifts and occasional travel, and proficiency in Google Sheets and video conferencing tools.

Qualifications

• 1–3 years in high-volume recruitment or related fields.
• Experience with scheduling tools and applicant tracking systems.
• Comfort with 24/7 rotational shifts and travel for global coverage.

Responsibilities

• Interview & Scheduling Management: Manage global interview scheduling using AI-integrated tools and Jira, ensuring a 48-hour SLA and minimum 60 interviews per week; coordinate panel and virtual interviews while troubleshooting as needed.
• Data & Ticket Management: Maintain ATS, Jira, and databases with high accuracy; ensure tickets reflect current recruitment pipeline status; manage manual tracking in Google Sheets and Excel.
• Operational Support: Manage recruiter/interviewer communications; support blitz hiring and CX Transformation projects; partner with hiring managers to adapt to regional recruitment priorities.

Skills

Google Sheets

Excel

Scheduling software

Jira

Video conferencing

Tools

Good Time AI

Zoom

Teams

Meet

Job description

As a Recruitment Coordinator you will play a critical role in supporting global hiring operations. You will be responsible for managing complex scheduling processes, ensuring high-volume hiring efficiency, and maintaining data accuracy to support recruitment objectives.

Key Responsibilities

• Interview & Scheduling Management:
• Manage global interview scheduling using AI-integrated tools (e.g., Good Time) and Jira, ensuring a seamless experience for candidates and interviewers.
• Adhere to a strict 48-hour SLA for completing interview scheduling.
• Maintain a minimum volume of 60 scheduled interviews per week.
• Coordinate panel interviews and facilitate virtual interviews, troubleshooting technical issues as needed.

Data & Ticket Management:

• Maintain and update applicant tracking systems, JIRA, and databases with high accuracy and attention to detail.
• Ensure all JIRA tickets are resolved and updated promptly to reflect the current status of the recruitment pipeline.
• Manage manual tracking data effectively using Google Sheets and Excel.

Operational Support:

• Manage and monitor recruiter and interviewer communication channels effectively.
• Provide dedicated support for high-volume hiring efforts (Blitz projects) and participate in CX Transformational projects and testing initiatives.
• Collaborate with hiring managers to confirm availability and adapt to changing regional recruitment priorities.

Job Requirements

• Experience: 1–3 years of experience in a high-volume recruitment, RPO, BPO, or customer service environment is preferred.
• Flexibility: Must be comfortable working in a 24/7 rotational shift environment to support multiple global regions (Americas, EMEA, APAC). Candidates must also be open to mandatory office travel as required.
• Skills: Proficiency in Google Sheets/Excel for data management, along with experience using video conferencing (Zoom, Teams, Meet) or scheduling software.
• Competencies: Exceptional organizational skills, time management, customer service orientation, and the ability to remain composed under pressure.