Receptionist Lead

Aprc Healthcare; Greater Noida; On-site; INR 180,000 - 240,000; Full time

Job summary

Aprc Healthcare in Greater Noida is seeking a receptionist to manage the front desk, handle calls and visitor interactions, and maintain CRM records. The role emphasizes professional communication and efficient administrative support.

You will be responsible for data entry, filing, and ensuring timely follow-ups while maintaining a clean reception area in a fast-paced healthcare environment.

Qualifications

• 1-3 years of experience in receptionist activities or related field (front office management).
• B.Tech degree in Computers or equivalent qualification required.
• Proficiency in MS Office applications (Word, Excel) for documentation and record-keeping.

Responsibilities

• Manage front desk operations, ensuring a smooth flow of communication between departments.
• Handle incoming calls, emails, and visitors with professionalism and efficiency.
• Maintain accurate records of customer interactions using our CRM system.
• Provide administrative support to the team by handling tasks such as data entry, filing documents, etc.
• Ensure timely follow-ups on pending issues and maintain a clean reception area.

Skills

Front desk management

Customer service

Education

B.Tech in Computers

Tools

MS Office

Job description

Roles and Responsibilities

• Manage front desk operations, ensuring a smooth flow of communication between departments.
• Handle incoming calls, emails, and visitors with professionalism and efficiency.
• Maintain accurate records of customer interactions using our CRM system.
• Provide administrative support to the team by handling tasks such as data entry, filing documents, etc.
• Ensure timely follow-ups on pending issues and maintain a clean reception area.

Desired Candidate Profile

• 1-3 years of experience in receptionist activities or related field (front office management).
• B.Tech degree in Computers or equivalent qualification required.
• Proficiency in MS Office applications (Word, Excel) for efficient documentation and record-keeping.