Customer Relationship Executive

Era Infra Engineering; Sector 10; On-site; INR 250,000 - 360,000; Full time

Job summary

Era Infra Engineering in India is seeking an efficient front desk representative to greet visitors, manage calls, and maintain a professional reception area. The role includes coordinating appointments, handling mail, and supporting multiple departments with clerical tasks.

The ideal candidate demonstrates strong organizational skills, multitasking ability, and proficiency in MS Office/Excel, ensuring smooth daily operations at the front desk.

Qualifications

• Proven work experience as a front desk representative, receptionist, or similar role.
• Proficiency in MS Office/Excel.

Responsibilities

• Greet and welcome guests in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception area neat and presentable.
• Manage visitor logbooks and issue visitor badges.
• Schedule appointments and maintain meeting room calendars.
• Receive, sort, and distribute daily mail/deliveries.
• Handle administrative tasks such as data entry, filing, and document preparation.
• Assist other departments with clerical tasks as needed.
• Coordinate with facility management for office maintenance issues.
• Monitor and manage inventory of office supplies at the front desk.
• Strong organizational and multitasking abilities.
• Correspondence shortlisting and distribution.

Skills

Front desk experience

Receptionist

Organizational skills

Multitasking

Tools

MS Office/Excel

Job description

Role & responsibilities

• Greet and welcome guests in a professional and courteous manner. Answer, screen, and forward incoming phone calls.
• Maintain the reception area to ensure it is tidy and presentable.
• Manage visitor logbooks and issue visitor badges
• Schedule appointments and maintain meeting room calendars.
• Receive, sort, and distribute daily mail/deliveries.
• Handle administrative tasks such as data entry, filing, and document preparation.
• Assist other departments with clerical tasks as needed.
• Coordinate with facility management for office maintenance issues.
• Monitor and manage inventory of office supplies at the front desk.
• Strong organizational and multitasking abilities.
• Correspondence shortlisting and distribution

Preferred candidate profile

Proven work experience as a front desk representative, receptionist, or similar role.

Technical skills-MS. Office/Excel