Receptionist

Swasthyam Multispeciality Hospital; Nagpur District; On-site; INR 167,000 - 279,000; Full time

Job summary

Swasthyam Multispeciality Hospital in Nagpur district is seeking a proactive front desk administrator to manage patient registration, appointment scheduling, and reception operations. You will guide patients, coordinate OPD activities, and ensure a smooth start to their visits.

In this role you will coordinate with doctors, departments, and the Pathology Lab, handle patient queries and billing inquiries, manage rosters and daily reports, and maintain patient feedback to uphold professional

Responsibilities

• Patient registration and appointment management.
• Guide patients and coordinate OPD activities.
• Manage reception staff duty rosters and leave adjustments.
• Coordinate patient billing, discounts, and surgery records.
• Manage patient feedback and Google reviews.
• Provide information about health packages.
• Coordinate with doctors, departments, and the Pathology Lab.
• Handle patient queries and complaints.
• Maintain registers and daily reports.
• Ensure professional behavior and patient satisfaction.

Job description

• Patient registration and appointment management.
• Guide patients and coordinate OPD activities.
• Manage reception staff duty rosters and leave adjustments.
• Coordinate patient billing, discounts, and surgery records.
• Manage patient feedback and Google reviews.
• Provide information about health packages.
• Coordinate with doctors, departments, and the Pathology Lab.
• Handle patient queries and complaints.
• Maintain registers and daily reports.
• Ensure professional behavior and patient satisfaction.