OPD Associate

Drlogy; Ahmedabad District; On-site; INR 279,000 - 390,600; Full time

Job summary

Drlogy is looking for an OPD Associate to manage outpatient department operations in Ahmedabad. The role involves patient registration, appointment coordination, and assisting with the flow of patients while ensuring documentation accuracy.

The ideal candidate should possess strong skills in OPD coordination and patient support, contributing to service efficiency and patient satisfaction.

Qualifications

• Experience in managing outpatient department operations.
• Ability to handle patient registration and inquiries.
• Familiarity with hospital SOPs and procedures.

Responsibilities

• Manage OPD patient registration and appointment support.
• Coordinate patient flow across consultation areas.
• Assist patients with OPD process guidance.
• Maintain OPD records and documentation accurately.
• Support billing and diagnostic coordination when required.

Skills

OPD coordination

Patient support

Data entry

Service communication

Hospital process assistance

Job description

OPD Associate responsible for supporting outpatient department operations, patient registration, appointment coordination, documentation, and front‑desk workflow. Skilled in OPD coordination, patient support, data entry, service communication, and hospital process assistance.

• Manage OPD patient registration and appointment support.
• Coordinate patient flow across consultation areas.
• Assist patients with OPD process guidance.
• Maintain OPD records and documentation accurately.
• Coordinate with doctors, nurses, and front office teams.
• Support billing and diagnostic coordination when required.
• Handle patient inquiries professionally.
• Monitor waiting area and service flow.
• Prepare OPD reports and daily summaries.
• Maintain confidentiality of patient information.
• Follow hospital OPD procedures and SOPs.
• Contribute to patient satisfaction and service efficiency.