Receptionist

NAHAR GROUP; Mumbai; Hybrid; INR 180,000 - 240,000; Full time

Job summary

NAHAR GROUP is seeking a courteous Reception Staff member for our Mumbai clubhouse. You will be the first point of contact for members, guests, and visitors, and will manage front desk operations with a focus on service excellence.

You will handle incoming calls, coordinate with internal departments, and assist with daily clubhouse activities. Responsibilities include guiding new members through the membership process and maintaining accurate records about facilities and rules.

Qualifications

• Strong communication and courteous service orientation.
• Professional appearance and grooming.

Responsibilities

• Welcomes guests and handles front desk operations at the clubhouse.
• Manages incoming calls and coordinates with internal departments to ensure smooth daily functioning.
• Guides new members through the membership application process and maintains accurate records.
• Provides information about clubhouse facilities, rules, and benefits.

Job description

Role & responsibilities

The Reception Staff serves as the first point of contact for all members, guests, and visitors. Their key responsibilities include welcoming and assisting guests, managing front desk operations, handling incoming calls, coordinating with internal departments, and ensuring smooth daily functioning of the clubhouse.

They are also responsible for managing membership registrations, guiding new members through the application process, maintaining accurate records, and providing necessary information about clubhouse facilities, rules, and benefits.

Preferred candidate profile

A professional appearance, strong communication skills, and a courteous, service-oriented approach are essential for this role.