Receptionist

MY Space PG; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Job summary

MY Space PG is seeking a front desk receptionist to greet guests on arrival, assist with check-in, and provide information about hotel facilities. You will handle guest queries, complaints, and feedback in a professional manner, ensuring a welcoming atmosphere.

As the first point of contact, you will manage front desk operations, including phone calls, emails, and messages, maintain accurate records, and coordinate with other departments to ensure smooth hotel functioning and guest satisfaction.

Qualifications

Responsibilities

• Greet guests upon arrival, check‑in, and provide information about hotel facilities.
• Handle guest queries, complaints, and feedback in a professional manner.
• Manage front desk operations including handling phone calls, emails, and messages.
• Maintain accurate records of guest transactions and maintain confidentiality.
• Ensure smooth functioning of reception area by coordinating with other departments.

Job description

Roles and Responsibilities

• Greet guests upon arrival, check‑in, and provide information about hotel facilities.
  
• Handle guest queries, complaints, and feedback in a professional manner.
  
• Manage front desk operations including handling phone calls, emails, and messages.
  
• Maintain accurate records of guest transactions and maintain confidentiality.
  
• Ensure smooth functioning of reception area by coordinating with other departments.