Receptionist

Royal Chains; Mumbai; On-site; INR 300,000 - 360,000; Full time

Job summary

Royal Chains is looking for a friendly receptionist to join our Mumbai office. The role involves greeting visitors, answering calls, managing emails and day-to-day inquiries with a professional, customer-friendly attitude.

You will maintain visitor records, coordinate appointments, and support various administrative tasks to ensure smooth office operations. The ideal candidate holds at least 12th grade or a graduate degree and has basic MS Office skills.

Qualifications

• Good verbal and written communication abilities are required.
• Strong organizational, multitasking and time-management skills are essential.
• Friendly, professional appearance and customer-friendly attitude.
• Basic computer skills including MS Word, Excel and email.

Responsibilities

• Welcome and greet visitors, clients and employees in a professional manner.
• Answer, screen, and transfer incoming calls to the appropriate departments.
• Manage emails, inquiries and day-to-day correspondence.
• Maintain visitor records and coordinate appointments.
• Handle incoming and outgoing mail and courier services.
• Ensure the reception area is clean, organized and presentable.
• Coordinate meetings and manage meeting room schedules.
• Provide general administrative support to the team.
• Maintain office records, documents and files.
• Coordinate with internal departments to ensure smooth operations.
• Assist with other administrative tasks as required.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Time management

Professional appearance

Education

12th pass or graduate

Job description

Key Responsibilities:

• Welcome and greet visitors, clients, and employees in a professional and courteous manner.
• Answer, screen, and transfer incoming phone calls to the appropriate departments.
• Manage emails, inquiries, and day-to-day correspondence.
• Maintain visitor records and coordinate appointments.
• Handle incoming and outgoing mail and courier services.
• Ensure the reception area is clean, organized, and presentable at all times.
• Coordinate meetings and manage meeting room schedules.
• Provide general administrative and clerical support to the team.
• Maintain office records, documents, and files.
• Coordinate with internal departments to ensure smooth office operations.
• Assist with other administrative tasks as required.

Required Qualifications:

• Minimum qualification: 12th pass or graduate.
• Prior experience in reception or front-office operations is preferred.
• Excellent verbal and written communication skills.
• Basic computer knowledge, including MS Word, Excel, and email.
• Strong organizational, multitasking, and time-management skills.
• Professional appearance and a pleasant, customer-friendly attitude.
• Ability to handle visitors and telephone inquiries efficiently.
• Good interpersonal skills and a positive approach to work.