Receptionist

Bodemmagari Venkata Deeparani; Hyderabad; On-site; INR 167,000 - 279,000; Full time

Job summary

Sai Deepa Hospitals in Hyderabad is seeking a proactive Hospital Receptionist/Front Office Executive to manage patient enquiries, registrations, appointments, and front desk operations.

The role requires good communication, basic computer skills, and the ability to coordinate with doctors, patients, and hospital staff. Freshers with strong communication are welcome to apply.

Qualifications

• Graduate or equivalent qualification.
• 1–5 years of experience in hospital reception, front office, or patient coordination preferred.
• Freshers with excellent communication skills may apply.

Responsibilities

• Welcome patients and visitors and guide them to the appropriate departments.
• Manage patient registration, appointments, and doctor consultation schedules.
• Handle incoming phone calls, patient enquiries, and appointment requests.
• Coordinate with doctors, nurses, billing, and other hospital departments.
• Maintain accurate patient records and appointment details.
• Assist patients with basic information about consultations, timings, and hospital services.
• Manage walk-in patients and ensure a smooth registration process.
• Support billing coordination and other front office activities as required.
• Handle patient concerns politely and professionally.
• Maintain patient confidentiality and follow hospital protocols.

Skills

Verbal communication

MS Office

Multi-tasking

Professional demeanor

Organizational skills

Hospital management software

Languages: Telugu/Hindi/English

Education

Graduate or equivalent

Tools

Hospital management software

Job description

Company: Sai Deepa Hospitals
Location: Chanda Nagar, Hyderabad, Telangana
Department: Front Office / Patient Services
Experience: 15 Years
Employment Type: Full-Time
Industry: Healthcare / Hospitals

Job Summary

We are looking for a professional, friendly, and well-organized Hospital Receptionist / Front Office Executive to manage patient enquiries, appointments, registration, and front desk operations. The candidate should have good communication skills and the ability to coordinate with doctors, patients, and hospital staff.

Key Responsibilities

• Welcome patients and visitors and guide them to the appropriate departments.
• Manage patient registration, appointments, and doctor consultation schedules.
• Handle incoming phone calls, patient enquiries, and appointment requests.
• Coordinate with doctors, nurses, billing, and other hospital departments.
• Maintain accurate patient records and appointment details.
• Assist patients with basic information about consultations, timings, and hospital services.
• Manage walk-in patients and ensure a smooth registration process.
• Support billing coordination and other front office activities as required.
• Handle patient concerns politely and professionally.
• Maintain patient confidentiality and follow hospital protocols.

Required Skills

• Good verbal communication and interpersonal skills.
• Proficiency in basic computer operations and MS Office.
• Ability to manage multiple tasks in a busy hospital environment.
• Patient-friendly attitude and professional behaviour.
• Good organizational and coordination skills.
• Knowledge of hospital management software will be an advantage.
• Knowledge of Telugu, Hindi, and English is preferred.

Eligibility

• Graduate or equivalent qualification.
• 1–5 years of experience in hospital reception, front office, or patient coordination preferred.
• Freshers with excellent communication skills may also apply.