Executive

Nextenti Tech Private Limited; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Job summary

Nextenti Tech Private Limited in Hyderabad seeks a courteous Front Desk Executive to greet patients, manage reception, schedule appointments, and maintain patient records at the Gachibowli clinic.

The role requires strong communication, time management, and the ability to coordinate with healthcare staff to ensure smooth patient flow and high-quality service.

Qualifications

• Bachelor's degree required.
• Strong communication and patient-service skills.
• Experience with front desk operations and scheduling desirable.

Responsibilities

• Greet and assist patients and visitors with a friendly and professional demeanor.
• Manage front desk operations efficiently, ensuring a smooth patient flow.
• Coordinate patient care by scheduling appointments and managing patient records.
• Handle patient inquiries and provide accurate information regarding appointments and services.
• Ensure effective communication between patients and healthcare providers.
• Maintain a clean and organized reception area.
• Utilize healthcare software for patient data entry and retrieval.
• Address and resolve any patient concerns or conflicts promptly.
• Collaborate with healthcare staff to ensure high-quality patient service.
• Demonstrate excellent telephone etiquette and manage incoming calls professionally.
• Support general administrative tasks as needed to enhance department efficiency.

Skills

Time Management

Telephone Etiquette

Attention to Detail

Effective Communication

Problem Solving

Multitasking

Team Collaboration

Patient Communication

Front Desk Operations

Patient Records

Conflict Resolution

Healthcare Software Proficiency

Appointment Scheduling

Education

Bachelor's Degree

Job description

• Greet and assist patients and visitors with a friendly and professional demeanor.
• Manage front desk operations efficiently, ensuring a smooth patient flow.
• Coordinate patient care by scheduling appointments and managing patient records.
• Handle patient inquiries and provide accurate information regarding appointments and services.
• Ensure effective communication between patients and healthcare providers.
• Maintain a clean and organized reception area.
• Utilize healthcare software for patient data entry and retrieval.
• Address and resolve any patient concerns or conflicts promptly.
• Collaborate with healthcare staff to ensure high-quality patient service.
• Demonstrate excellent telephone etiquette and manage incoming calls professionally.
• Support general administrative tasks as needed to enhance department efficiency.

Job Description

Responsibilities

• Greet and assist patients and visitors with a friendly and professional demeanor.
• Manage front desk operations efficiently, ensuring a smooth patient flow.
• Coordinate patient care by scheduling appointments and managing patient records.
• Handle patient inquiries and provide accurate information regarding appointments and services.
• Ensure effective communication between patients and healthcare providers.
• Maintain a clean and organized reception area.
• Utilize healthcare software for patient data entry and retrieval.
• Address and resolve any patient concerns or conflicts promptly.
• Collaborate with healthcare staff to ensure high-quality patient service.
• Demonstrate excellent telephone etiquette and manage incoming calls professionally.
• Support general administrative tasks as needed to enhance department efficiency.

Location

Gachibowli, Hyderabad, Telangana, India 500032

Qualification

Bachelor's Degree

Department

General

Skills

• Time Management
• Telephone Etiquette
• Attention to Detail
• Effective Communication
• Problem Solving
• Multitasking Abilities
• Team Collaboration
• Patient Communication
• Front Desk Operations
• Patient Record Management
• Conflict Resolution
• Healthcare Software Proficiency
• Appointment Scheduling

Specialization

• Good communication skills
• Handling Patient
• Patient care coordinator