Reception

Catering Collective; Mumbai City; On-site; INR 180,000 - 240,000; Full time

Job summary

Catering Collective in Mumbai invites a capable Front Desk and Administrative Coordinator to welcome visitors, manage calls, and uphold professional standards. You will coordinate meetings, handle mail and courier, and maintain front-office records to support smooth daily operations.

Ideal candidates ensure confidentiality, orderly reception, and clear internal communication. You will work closely with departments to arrange visits, manage room bookings, and uphold safety and grooming standards

Responsibilities

• Welcome and greet visitors, guests and clients in a courteous and professional manner.
• Ensure all visitors are attended to promptly and directed to the appropriate departments or personnel.
• Maintain visitor registers and ensure adherence to entry and security protocols.
• Manage incoming and outgoing telephone calls and transfer them to the concerned departments.
• Handle general enquiries and provide accurate information.
• Manage incoming and outgoing courier, mail and document distribution.
• Maintain front-office records, registers and daily reports.
• Coordinate meeting room bookings and visitor appointments.
• Ensure the reception area is clean, organised and presentable at all times.
• Assist with basic administrative and clerical activities.
• Coordinate with internal departments for visitor appointments and meeting arrangements.
• Inform concerned employees about visitor arrivals.
• Support internal communication and administrative coordination.
• Handle visitor queries and concerns professionally.
• Maintain a high standard of grooming, personal hygiene and professional etiquette.
• Ensure courteous communication and a positive first impression.
• Maintain confidentiality of company information and visitor details.
• Follow company policies, safety procedures and front-office protocols.

Job description

Role & responsibilities

Front Desk Management

• Welcome and greet visitors, guests and clients in a courteous and professional manner.
• Ensure all visitors are attended to promptly and directed to the appropriate departments or personnel.
• Maintain visitor registers and ensure adherence to entry and security protocols.
• Manage incoming and outgoing telephone calls and transfer them to the concerned departments.
• Handle general enquiries and provide accurate information.

Administrative Coordination

• Manage incoming and outgoing courier, mail and document distribution.
• Maintain front-office records, registers and daily reports.
• Coordinate meeting room bookings and visitor appointments.
• Ensure the reception area is clean, organised and presentable at all times.
• Assist with basic administrative and clerical activities.

Coordination & Communication

• Coordinate with internal departments for visitor appointments and meeting arrangements.
• Inform concerned employees about visitor arrivals.
• Support internal communication and administrative coordination.
• Handle visitor queries and concerns professionally.

Service & Professional Standards

• Maintain a high standard of grooming, personal hygiene and professional etiquette.
• Ensure courteous communication and a positive first impression.
• Maintain confidentiality of company information and visitor details.
• Follow company policies, safety procedures and front-office protocols.