Receptionist

Trust Ev Motors; Hanamkonda; On-site; INR 250,000 - 380,000; Full time

Job summary

Trust Ev Motors is seeking a front desk/administrative support professional to manage reception, visitor coordination, and daily office tasks. The role includes greeting visitors, handling calls, managing emails, scheduling appointments, and maintaining records.

The ideal candidate will show strong communication, organizational, and multitasking abilities, and will ensure a courteous, professional image of the company in all interactions.

Qualifications

• Good verbal and written communication skills.
• Basic computer knowledge and familiarity with office tools.
• Professional telephone etiquette.
• Good organisational and multitasking abilities.
• Friendly attitude and customer service oriented.
• Punctual, patient and detail oriented.

Responsibilities

• Welcome and greet visitors, clients, and employees professionally.
• Guide visitors to the appropriate department or person.
• Maintain visitor entry and exit records.
• Answer incoming calls and transfer them to the concerned departments.
• Handle customer enquiries and provide accurate information.
• Take messages and ensure timely communication with employees.
• Schedule appointments and coordinate meetings.
• Inform employees about visitor arrivals and maintain meeting room schedules.
• Maintain files, registers, and office documents.
• Assist with data entry, printing, scanning, and photocopying.
• Monitor the general office email inbox and forward emails to departments.
• Respond to routine enquiries professionally.
• Coordinate with housekeeping, security, and other support staff.
• Ensure the reception area is clean, organised, and presentable.
• Monitor basic office supplies and report shortages.
• Handle visitor enquiries politely and professionally.
• Resolve basic queries or direct them to the appropriate team.
• Maintain confidentiality of company and visitor information.
• Maintain visitor logs, call records, and appointment schedules.
• Prepare daily reports when required.

Skills

Verbal communication

Written communication

Phone etiquette

Organizational skills

Multitasking

Customer service

Punctuality

Attention to detail

Patience

Tools

MS Word

Excel

Email

Job description

1. Front Desk Management

• Welcome and greet visitors, clients, and employees professionally.
• Guide visitors to the appropriate department or person.
• Maintain visitor entry and exit records.

2. Telephone and Communication

• Answer incoming calls and transfer them to the concerned departments.
• Handle customer enquiries and provide accurate information.
• Take messages and ensure timely communication with employees.

3. Visitor and Appointment Management

• Schedule appointments and coordinate meetings.
• Inform employees about visitor arrivals.
• Maintain meeting room schedules and availability.

4. Administrative Support

• Manage incoming and outgoing courier services and mail.
• Maintain files, registers, and office documents.
• Assist with data entry, printing, scanning, and photocopying.

5. Email Management

• Monitor the general office email inbox.
• Forward emails to the appropriate departments.
• Respond to routine enquiries professionally.

6. Office Coordination

• Coordinate with housekeeping, security, and other support staff.
• Ensure the reception area is clean, organised, and presentable.
• Monitor basic office supplies and report shortages.

7. Customer Service

• Handle visitor enquiries politely and professionally.
• Resolve basic queries or direct them to the appropriate team.
• Maintain confidentiality of company and visitor information.

8. Daily Reporting

• Maintain visitor logs, call records, and appointment schedules.
• Prepare daily reports when required.
• Report issues or important messages to the management team.

Required Skills

• Good verbal and written communication skills.
• Basic computer knowledge, including MS Word, Excel, and email.
• Professional telephone etiquette.
• Good organisational and multitasking abilities.
• Friendly attitude and customer service skills.
• Punctuality, patience, and attention to detail.