Quality Analyst | International BPO | Noida

Mywhy; Dadri; On-site; INR 250,000 - 420,000; Full time

Job summary

Mywhy is seeking a Quality Analyst CSR International Voice Process to ensure top-tier quality across international voice interactions. You will participate in call auditing and quality checks to uphold service standards.

Ideal candidates have 1 year of International BPO exposure, are comfortable with 24x7 shifts, can join within a week, and demonstrate excellent communication skills to drive customer satisfaction.

Qualifications

• Minimum 1 year of International BPO experience.
• Experience in voice process quality analysis and call auditing.
• Willingness to work in 24x7 shifts.

Responsibilities

• Quality analysis and call auditing for international voice processes.
• Maintain process adherence and deliverables.

Skills

Excellent communication

Job description

Quality Analyst CSR International Voice Process

Quality Analyst CSR International Voice Process

Voice Quality Analyst / Call Auditor (International Voice Process )

Minimum 1 year of International BPO Experience.

• The designation of Quality Analyst should be on paper.
• LOB experience: Blended.
• Comfortable for 24X7 shifts.
• Excellent Communication skills.
• Immediate joiner who can join us in a week