Call Quality Analyst

SHARDA CONSULTANCY SERVICES; Faridabad District; Sur place; INR 300 000 - 600 000; Plein temps

Résumé du poste

SHARDA CONSULTANCY SERVICES is seeking a Call Quality Analyst for an international BPO operation based in Gurgaon. The role requires excellent verbal and written communication, keen attention to detail, and proficiency with MS Excel/Google Sheets and call center software. Experience of 1–3 years in a call center, BPO, or QA is expected.

Immediate joiners are preferred and the shift is US-time. Location: Gurgaon. Please contact for more details at the provided number.

Qualifications

• Excellent verbal and written communication skills.
• Strong attention to detail to spot errors and analyze performance metrics.
• Working knowledge of MS Excel/Google Sheets and call center software.
• Experience: 1 to 3 years of experience in a call center, BPO, or quality assurance role.

Connaissances

Communication skills

Attention to detail

MS Excel/Sheets

Call center software

Experience in BPO/QA

Outils

MS Excel

Google Sheets

Call center software

Description du poste

Call Quality Analyst (International BPO)

Required Skills QualificationsCommunication

• Excellent verbal and written communication skills.
• Strong attention to detail to spot errors and analyze performance metrics.
• Working knowledge of MS Excel/Google Sheets and call center software.
• Experience: 1 to 3 years of experience in a call center, BPO, or quality assurance role.

Location - Gurgaon, US Shift

Need Immediate Joiners

For More Details Call 9945807247