Product Development · Mid Gurgaon, India · Work from office (Gurgaon, India) · As per industry standards
About the role
We are looking for an experienced Project Manager with traditional project management skills, deep technical knowledge of AI/ML, and a strong understanding of the fast‑paced, scaling environment of a startup. You will be the crucial link ensuring our ambitious AI roadmap translates into scalable, high‑quality, shippable SaaS products. You will own the end‑to‑end delivery of complex, cross‑functional projects involving Data Scientists, ML Engineers, Software Developers, and Product Managers.
Role overview
Project Manager (Product Development) About RHIA Our hotels already have great systems. They just don't talk to each other. RHIA unifies every data stream across your operation—PMS, CRM, booking engines, F&B, and beyond. One platform. Complete visibility. Founded by industry veterans, hotel owners, and institutional investors, RHIA is shaping the next chapter of hospitality technology from our headquarters in Dubai, UAE. We are building a team of charismatic and bright professionals to join us in this mission.
About the Role
We are seeking a proactive and skilled Project Manager to join our Product Development team in Gurgaon. In this mid‑level role, you will be the central point for planning, executing, and delivering key components of our unified hospitality intelligence platform. You will collaborate with engineering, product, and design teams to translate product roadmaps into actionable project plans, ensuring on‑time delivery that meets our high‑quality standards. This is an excellent opportunity to manage the end‑to‑end development lifecycle of features that directly impact hotel operations globally.
Responsibilities
- Lead the planning, scheduling, and day‑to‑day execution of product development projects from initiation through to delivery and release.
- Develop detailed project plans, track progress using tools like Jira, and communicate status, milestones, risks, and dependencies clearly to stakeholders and team members.
- Facilitate Agile/Scrum ceremonies such as daily stand‑ups, sprint planning, reviews, and retrospectives for one or more development squads.
- Proactively identify, manage, and mitigate project risks and blockers, escalating issues where necessary.
- Ensure all project documentation is maintained and deliverables meet defined requirements and quality benchmarks.
- Foster a collaborative, transparent, and productive environment for cross‑functional teams including software engineers, QA, product managers, and UX/UI designers.
- Manage stakeholder expectations and serve as a primary point of contact for project‑related communication.
Requirements
- Proven experience (approximately 3-5 years) as a Project Manager within a software product development environment.
- Solid understanding of Agile methodologies (Scrum, Kanban) and software development life cycles.
- Strong competency with project management tools (e.g., Jira, Confluence) and techniques.
- Excellent communication, presentation, and interpersonal skills, with the ability to explain technical concepts to non‑technical audiences.
- Demonstrated ability to manage multiple priorities in a fast‑paced environment, maintaining attention to detail.
- A problem‑solving mindset with a focus on driving projects to successful completion.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
Nice to Have
- Experience in the Hospitality Technology, SaaS, or Travel Tech sectors.
- Familiarity with data integration platforms, APIs, or enterprise software systems.
- Professional project management certification (e.g., PMP, PRINCE2, CSM).
- Experience working with distributed/remote teams.
What We Offer (based in Gurgaon, India)
- A key role in a fast‑growing company backed by industry leaders, where your work has a direct impact on a transformative product.
- A collaborative and inclusive work culture that values diverse perspectives and continuous learning.
- Competitive compensation package and performance‑linked benefits.
- Opportunities for professional growth and career development.
- Modern work environment with flexibility.
- Comprehensive health and wellness benefits as per company policy.
RHIA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All employment decisions are based on qualifications, merit, and business needs.
Responsibilities
- Lead the delivery across Engineering, AI/ML, DevOps, QA, and Product teams.
- Define project scope, goals, and deliverables, translating complex business needs (e.g., dynamic pricing, personalization engines) into structured technical requirements for data scientists and engineers.
- Oversee the entire lifecycle, including managing data pipelines, model development, testing, and deployment into live systems.
- Ensure projects adhere to AI ethics, compliance, and data security standards.
- Develop detailed project plans, including timelines, milestones, and resource allocation.
- Own deadlines, dependencies, risks, and escalation across all project facets.
- Monitor progress, track budgets, and ensure resource availability for AI project tasks.
- Leading and mentoring teams and enforcing accountability.
- Facilitate strong stakeholder and executive communication, translating complex AI progress and challenges into business‑friendly language.
- Motivate cross‑functional teams and build strong relationships across all management levels.
Requirements
- Bachelor’s degree in computer science, Engineering, Information Technology, Master's degree preferred.
- Proven experience of 5+ years managing complex SaaS or cloud‑native platforms, with specific experience in AI, machine learning, or data science projects.
- Excellent skills in project management methodologies, particularly Agile and Scrum. Experience with tools like Jira is preferable.
- Strong understanding of core AI concepts, technologies, and development lifecycles. Must be comfortable with concepts like deep learning, NLP, and data science, even if not building models directly. Familiarity with AI development tools (e.g., TensorFlow, PyTorch) and cloud AI platforms (Azure AI, AWS AI) is a plus.
- Must possess a "scale-up mindset"—thriving in a high‑growth, fast‑moving, and sometimes ambiguous environment where they need to take ownership and execute relentlessly.
- Familiarity with IT governance standards like SOC, ISO 27001 required, especially for enterprise SaaS.
- Ability to evaluate data quality and work effectively with datasets, which is fundamental to AI success.
- PMP (Project Management Professional) or Agile certifications (like PMI-ACP or CSM).
- Ability to operate with considerable autonomy, manage competing priorities, and drive projects to completion in a fast‑paced environment.
- Prior experience in a travel, hospitality, or global company environment where coordinating across different locations or time zones was required.
- Exposure to SaaS or technology startups during periods of rapid growth, with understanding of how operations needs evolve as teams scale.
- Passion for technology and innovation in workplace operations – you stay updated on new tools and trends (including AI applications) that could improve employee experience and operational efficiency.
About the Product Development
Designs and develops the core RHIA platform and its features.
About RHIA
Our hotels already have great systems. They just don't talk to each other. RHIA unifies every data stream across your operation—PMS, CRM, booking engines, F&B, and beyond. One platform. Complete visibility. RHIA - "Real time Hotel Intelligence and Analytics" founded by industry veterans, hotel owners and institutional investors is looking for charismatic, bright team members to join us in shaping the next chapter of the hospitality industry.
Hospitality Technology 1-10 Est. 2025 Dubai, UAE Website