Procurement Operations Intern

R360 Group; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

Reward360 Global Services Pvt Ltd is a Bengaluru-based provider of customer engagement solutions with a global footprint, including offices in Singapore and Dubai. The role focuses on procurement operations, vendor coordination, reporting, and coordination with warehouse teams to ensure smooth supply and inventory accuracy.

As part of the procurement team, you will manage purchase indents,POs, supplier communications, and internal CRM issue resolution, supporting forecast accuracy and overall

Responsibilities

• Prepare and process purchase indents and trigger purchase orders (POs) based on stock requirements and forecasts.
• Generate and maintain PO Raised Reports for analysis and review.
• Follow up with vendors for open/partial/clarification-related POs to ensure timely order fulfillment.
• Perform price checks and confirm stock availability with vendors prior to PO issuance.
• Coordinate with warehouse team on GRN/GMS follow-ups and stock reconciliation.

Job description

Reward360 Global Services Pvt Ltd is India’s premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Singapore and Dubai, our global loyalty solution has been built after years of deep understanding of customers, nuances of loyalty diaspora, the onset of big data and most importantly the simplicity of delivery across any loyalty program. For over 10 years, R360’s loyalty and rewards platforms have driven ambitious loyalty programs for some of the world’s biggest brands - including Standard Chartered Bank, American Express and HDFC Bank. With 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing company in Asia. We have a multidisciplinary team of technology experts, product, engineers, data scientists, client relationship managers and customer experience professionals.

Procurement Operations

• Prepare and process purchase indents and trigger purchase orders (POs) based on stock requirements and forecasts.
• Generate and maintain PO Raised Reports for analysis and review.
• Follow up with vendors for open/partial/clarification-related POs to ensure timely order fulfillment.
• Perform price checks and confirm stock availability with vendors prior to PO issuance.

Vendor Coordination

• Regular follow-up with vendors for invoice submissions and pending documentation.
• Handle RTV (Return to Vendor) and RTO (Return to Origin/Defective) processes with timely vendor coordination.
• Share payment details and updates with vendors.
• Provide vendors with monthly/weekly sales projections and consumption trends.

Reporting & Analysis

• Prepare and analyze:
• Rolling Forecast Reports
• PO Analysis Reports
• Indent Planning Reports
• Internal Stock Transfer Reports
• Vendor Performance Reports
• Review Reports for procurement efficiency and vendor delivery metrics

Warehouse & Logistics Coordination

• Coordinate with warehouse team on GRN (Goods Receipt Note) / GMS follow-ups and stock reconciliation.
• Maintain and discuss stock received files and discrepancies with warehouse personnel.

Internal Coordination

• Manage internal CRM complaints related to procurement/supply issues.
• Attend and contribute to internal WIP (Work in Progress) calls and updates.