Process Assistant

Amazon Inc.; Chennai District; Vor Ort; INR 350.000 - 550.000; Vollzeit

Zusammenfassung

ASSPL in Tamil Nadu is hiring for a shift supervisor/area manager role within Amazon’s fulfillment operations. You will supervise daily shift activities, allocate tasks to associates, mentor for productivity and quality, and ensure safety and compliance in a fast-paced environment.

Strong Excel and MS Office skills are required, with a flexible schedule and physical ability to lift up to 49 pounds. The role demands English fluency and a 40-hour work week with overtime as needed.

Qualifikationen

• 1+ years of Microsoft Office products and applications experience.
• High school diploma or equivalent.
• Flexible schedule including weekends, nights, and/or holidays.
• Can lift up to 49 pounds and stand/walk for shifts up to 12 hours.
• Work 40 hours/week and overtime as required.
• Fluent reading, writing and speaking of English.

Aufgaben

• Daily management of shift.
• Administrative management of associates.
• Job allocation to associates.
• Mentoring of associates on productivity, quality and safety.
• Monitor status of counts and resolve queues.
• Develop and implement action plans for shift quality.
• Prepare and implement training and development plans for associates.
• Conduct 4M and 5S audits daily; stand-in for Area Manager.

Kenntnisse

English fluency

Ausbildung

High school diploma

Tools

Microsoft Office

Excel

Jobbeschreibung

Description

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Job Deliverables

• Daily Management of shift:


• Administrative management of associates


• Job allocation to associates


• Monitoring and mentoring of associates on productivity, quality and safety.


• Monitor status of counts and problem solve queues


• Responsible for shift quality and associated action plans


• Preparing and implementing training and development plans for associates


• Conduct a 4M and 5S audit for the respective work stations on a daily basis


• Stand-in for Area Manager.

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience


• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience


• high school diploma or equivalent


• High school or equivalent


• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays


• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach


• Work 40 hours/week, and overtime as required


• Speak, write, and read fluently in English

Preferred Qualifications

• Experience using Microsoft Excel


• Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Company

ASSPL - Tamil Nadu - D31

Job ID: A10565359