Process Assistant, Learning and Development

Amazon Inc.; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Job summary

Amazon Inc. in Bangalore is seeking a Process Assistant (Proc) to support multiple departments and help manage daily production tasks. Associates should be available to work any shift and collaborate with internal and external suppliers.

The role includes coaching associates, ensuring SOP compliance, tracking labor hours, and contributing to safety initiatives to improve area performance.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• Ability to work in multiple departments and across teams.
• Willingness to work any shift as required by the department.

Responsibilities

• Support and work in the department as required.
• Assist with daily management of department duties including labor allocation and meetings.
• Provide coverage for Area Managers and track attendance and ATS/labor hours.
• Assist floor staff, train associates and verify SOP compliance.
• Ensure area performance through tracking, reporting and feedback of associate performance.
• Participate in safety initiatives and identify hazards.

Skills

Shift flexibility

Communication

Education

High school or equivalent

Tools

Microsoft Office

Job description

Process Assistant, Learning and Development

At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history every day and the good news is its still Day 1 for us.

Job Title: Process Assistant ( Proc)

Location: Bangalore

Summary:

Associates who apply for this position should be available to work any shift. This position is open for multiple departments.

Key Job Elements

• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent

Preferred Qualifications

• 1+ years of Amazon Amnesty Floor Monitoring experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.