Presales Specialist

The Management Recruitment Group (MRG); Bengaluru; On-site; INR 420,000 - 720,000; Full time

Job summary

The Management Recruitment Group (MRG) in Bengaluru is seeking a Pre-Sales Specialist to drive site visits and bookings via the contact centre. You will coordinate with agents, confirm visits, and run email/WhatsApp campaigns while maintaining clean Salesforce leads. Weekend site presence supports peak visit days.

Requires 3–6 years in pre-sales/lead management, real estate experience, and Salesforce proficiency. You’ll multitask across calls, emails, and CRM reporting to hit daily targets.

Qualifications

• Graduate in any discipline.
• 3–6 years of experience in pre-sales, lead management, or customer coordination roles.
• Prior experience in the real estate industry is essential.
• Prior hands-on experience using Salesforce is a must.
• Experience managing lead hygiene and CRM data.
• Experience coordinating with contact centre / call centre agents to drive site visits.
• Comfortable handling customers across calls, email, and WhatsApp.
• Willing to work a 6-day week and be at the site on weekends.

Responsibilities

• Drive site visits and bookings via the contact centre.
• Speak with customers to confirm and follow through on visits.
• Coordinate with contact centre agents to actively drive visits.
• Run email and WhatsApp campaigns.
• Keep lead data clean in Salesforce.
• Be present at the site on weekends to support customers during peak visit days.

Skills

Verbal & written comms

Customer-focused

Interpersonal skills

Attention to detail

Cross-team coordination

Salesforce knowledge

Reporting basics

Target-driven

Lead management

Education

Graduate in any discipline

Tools

Salesforce

Job description

The Pre-Sales Specialist is responsible for driving site visits and bookings. The role coordinates site visits booked through the contact centre, speaks directly with customers to confirm and follow through on visits, and works closely with contact centre agents to make sure they are actively driving visits. The person will also run email and WhatsApp campaigns, keep lead data clean in Salesforce, and be present at the site on weekends to support customers during peak visit days.

Qualifications and Work Experience:

• Graduate in any discipline
• 3–6 years of experience in pre-sales, lead management, or customer coordination roles
• Prior experience in the real estate industry is essential
• Prior hands‑on experience using Salesforce is a must
• Experience managing lead hygiene and CRM data
• Experience coordinating with contact centre / call centre agents to drive site visits
• Comfortable handling customers across calls, email, and WhatsApp
• Willing to work a 6-day week and be at the site on weekends

Knowledge, Skills and Competencies:

• Strong verbal and written communication skills
• Customer-focused with good interpersonal skills
• Well organised, with attention to detail
• Able to manage multiple follow-ups and coordinate across teams
• Hands‑on with Salesforce and basic reporting
• Target-driven and comfortable working towards daily numbers