Pre sales executive (Residencial Interior Design)

Decormart Studio; Lucknow; On-site; INR 300,000 - 600,000; Full time

Job summary

Decormart Studio in Lucknow is seeking a proactive Pre-Sales Executive to handle both inbound and outbound customer interactions, manage data effectively, and contribute to improved customer engagement and conversions. You will analyze insights, maintain data confidentiality, and generate MIS reports to support campaigns.

You will follow up on leads from ATL/BTL activities to boost walk-ins and bookings. The ideal candidate has a background in Interior or Real Estate, 0–6 years of experience,

Qualifications

• Background in interior or real estate preferred.
• Strong communication and convincing abilities.
• Proficient in Excel and data reporting.

Responsibilities

• Handle both inbound and outbound call processes efficiently.
• Maintain and manage customer data with accuracy and confidentiality.
• Analyze customer insights, buying behavior, and predictive patterns for segmentation and product positioning.
• Ensure timely reporting and generate MIS reports for business and campaign performance.
• Maintain high-quality call standards and deliver excellent on-call customer experience.
• Service and follow up on leads from ATL/BTL marketing to drive walk-ins and bookings.

Skills

Fluent English

Fluent Hindi

Excel

Data analysis

Customer communication

Education

Background in Interior or Real Estate

Tools

Microsoft Office

Job description

Salary: As per industry standards (competitive and based on experience)

Employment Type: Full-time

About Decormart Studio:

Decormart Studio is a growing interior design and turnkey project firm specializing in creating functional, aesthetic, and customized spaces for residential and commercial clients. We pride ourselves on design excellence, attention to detail, and a client first approach.

Job Description:

We are looking for a proactive and customer-focused Pre-Sales Executive to join our team. The ideal candidate will handle both inbound and outbound customer interactions, manage data effectively, and contribute to improved customer engagement and conversions.

Key Responsibilities:

• 1. Handle both inbound and outbound call processes efficiently.
• 2. Maintain and manage customer data with accuracy and confidentiality.
• 3. Analyze customer insights, buying behavior, and predictive patterns to support better segmentation, profile targeting, and product positioning.
• 4. Ensure timely reporting and generate MIS reports for business and campaign performance.
• 5. Maintain high-quality call standards and ensure excellent on-call customer experience.
• 6. Service and follow up on leads generated through ATL and BTL marketing activities, driving productivity in terms of walk-ins and bookings.

Requirements:

• 1. Candidates must have a background in Interior or Real Estate, with 0–6 years of experience.
• 2. Must have a positive attitude and be goal-oriented.
• 3. Strong communication and convincing skills are essential.
• 4. Excellent conversational abilities and strong customer service skills.
• 5. Must be fluent in a minimum of four languages: English, Hindi.
• 6. Proficient in Excel and able to work with various reports.
• 7. Strong computer skills, including Microsoft Office and good knowledge of data mining and analysis tools.

Why Join Us?

• Opportunity to work with a creative and dynamic team.
• Fast-growing company with strong career growth potential.
• Supportive work culture focused on innovation and collaboration.