Department: Sales / Business Development
Reporting To: Studio Manager / Business Development Head
About the Role
Company: Interiors by Rajat Ajmera
Location: Pune
Work Mode: Work from Office
Department: Sales / Business Development
Reporting To: Studio Manager / Business Development Head
We are looking for a Pre-Sales Executive who will be the first point of contact for potential interior design clients. The role involves handling incoming leads, understanding client requirements, qualifying prospects, coordinating meetings with the Sales team and ensuring every qualified opportunity is properly followed up and moved forward in the sales pipeline.
Key Responsibilities
- Handle incoming leads from digital campaigns, website, social media, referrals and other sources.
- Contact leads promptly and understand their project requirements, location, property type, budget and timeline.
- Qualify leads based on the company's defined criteria.
- Understand the client's interior requirements and identify their level of buying intent.
- Schedule site visits, studio meetings and client consultations with the Sales team.
- Maintain regular follow-ups with leads and ensure no qualified opportunity is left unattended.
- Update lead status, follow-ups, next actions and meeting outcomes in the CRM / tracker.
- Coordinate closely with the Sales team and Studio Manager regarding active opportunities.
- Ensure all relevant client information is captured before transferring the lead to Sales.
- Follow up with clients who have pending decisions, meetings or required information.
- Identify hot / high-intent opportunities and immediately highlight them to the Sales team.
- Maintain accurate daily and weekly lead reports.
- Ensure proper communication and documentation throughout the pre-sales stage.
Lead Qualification
The Pre-Sales Executive should capture and understand:
- Client name and contact details
- Project location
- Property type — 2BHK / 3BHK / Villa / Other
- Carpet area / approximate size
- Possession / project status
- Interior requirements
- Expected budget
- Expected start timeline
- Design preferences / references
- Decision-making status
- Meeting / site visit requirement
- Key concerns or objections
- Next action and expected decision date
Skills Required
- Strong communication and convincing ability
- Good Hindi / English communication; Marathi is an advantage
- Strong follow-up and relationship-building skills
- Basic understanding of residential interior design
- Ability to understand client requirements and ask the right questions
- Good objection-handling skills
- Comfortable working with targets and CRM / lead management systems
- Highly organised and detail-oriented
- Positive, professional and confident personality
Experience
1-2 years of experience in:
- Pre-sales
- Inside sales
- Tele-sales
- Real estate sales
- Interior design sales
- Home improvement / furniture / architecture / related industries
Experience in residential interior sales will be preferred.