PF Helpdesk Executive - Male Only

Gupta And Company; Gurugram District; On-site; INR 279,000 - 335,000; Full time

Job summary

Gupta And Company is seeking a PF Helpdesk Executive (Male Only) to join our payroll and compliance team in Gurgaon (Sector-33). The role requires 2–4 years of PF/EPFO experience and a Graduate degree, with a full-time on-site work arrangement.

The candidate will handle PF-related grievances, EPFO transfers, pensions, KYC updates, UAN activations, and MIS reporting, while maintaining strong client communication and MS Excel proficiency. Bike DL is mandatory.

Qualifications

• Experience in PF/EPFO processes (2–4 years).
• Proficient with EPFO unified portal.
• Strong communication and client-handling skills.
• Proficient in MS Excel and email communication.

Responsibilities

• Handle PF-related grievances and employee queries.
• Process EPFO transfers, PF withdrawals, pension claims, death claims, and higher pension cases.
• Manage KYC updates/corrections, UAN activation, and joint declarations.
• Coordinate with EPFO offices for claim follow-ups and issue resolution.
• Maintain MIS reports and ensure timely closure of cases.
• Support clients/employees on EPFO portal processes and compliance requirements.

Skills

EPFO processes

EPFO unified portal

Communication

MS Excel

Email communication

Education

Graduate

Job description

Designation: PF Helpdesk Executive - Male Only

Location: Gurgaon, Sector-33
Experience: 2 years to 4 Years
Employment Type: Full-Time-WFO Only

Qualification: Graduate-Any

Salary: 25k - 30k

Note: Bike is mandatory with DL

Key Responsibilities

• Handle all types of PF-related grievances and employee queries.
• Process EPFO transfers, PF withdrawals, pension claims, death claims, and higher pension cases.
• Manage KYC updates/corrections, UAN activation, and joint declarations.
• Coordinate with EPFO offices for claim follow-ups and issue resolution.
• Maintain MIS reports and ensure timely closure of cases.
• Support clients/employees on EPFO portal processes and compliance requirements.

Required Skills

• Good knowledge of EPFO processes and PF compliance.
• Hands-on experience with EPFO unified portal.
• Strong communication, follow-up, and client-handling skills.
• Proficiency in MS Excel and email communication.