Outreach Specialist

Franciscan Solutions Pvt Ltd; Dadri; Remote; INR 250,000 - 420,000; Full time

Job summary

Franciscan Solutions Pvt Ltd is seeking an enthusiastic Outreach Specialist to generate leads, demonstrate products, negotiate with clients, and close deals across North India. The role requires effective communication, relationship-building, and the ability to manage inquiries both over the phone and onsite.

You will maintain CRM records, handle orders, and sustain a healthy sales pipeline while building long-term client relationships for year-on-year renewals.

Qualifications

• Excellent written and verbal communication in English.
• Strong selling and relationship-building skills.
• Ability to negotiate and close deals over phone or onsite.
• Self-motivated with minimal supervision.
• Proficient in using internet and phone to reach customers.

Responsibilities

• Contact potential or existing customers to inform them about the product or service.
• Cold call or reach out to leads to create sales opportunities.
• Answer basic questions about products or the company.
• Understand customer requirements and negotiate pricing with sales head input.
• Maintain CRM records and track calls, visits and sales progress.
• Process orders accurately and manage sales pipeline.
• Handle grievances to protect the company’s reputation.

Skills

Excellent communication

Sales aptitude

Negotiation

Independent work

CRM usage

Customer service

Tools

CRM

Job description

Position Overview

We are looking for an enthusiastic Outreach Specialist to contribute in generating sales for our company. You will be responsible for generating Leads, Demonstration of the Product, negotiating with prospective Clients and closing deals over the phone or visit onsite across North India and maintain good customer relationships. An effective Outreach Specialist must be an excellent communicator and have superior people skills. They must be comfortable presenting products and services in person (Onsite) or over Video Calls as well as dealing with complaints and doubts. The Goal is to help the company grow by bringing in customers and developing business.

• Contact potential or existing customers to inform them about the product or service
• Cold call or reach out to leads through various channels to create sales opportunities
• Answer basic level questions about products or the company
• Ask questions to understand customer requirements and negotiate pricing based on inputs by sales head and close deals
• Maintain customer information and progress in the CRM
• Take and process orders in an accurate manner
• Maintain sales pipeline with accuracy
• Handle grievances to preserve the company’s reputation
• Keep records of calls, visits and sales and note useful information
• Understand our ideal customers and how they relate to our products
• Create and maintain positive client relationships to build business and enable year on year subscription renewal

Required Skills Set

• Excellent written and verbal communication skills especially English
• Have a flair for selling and building relationships with individuals and organizations
• Excellent persuasion skills, ability to spot opportunities and go after them with gusto
• Ability to work independently without supervision
• Keen sense of using the internet and telephone as a medium to connect with customers
• Patience and the ability to tactfully handle customer negotiations
• Dedication to providing great customer service

Required Resources

Would be required to maintain a personal laptop and smart cell phone.

Working Days

6 Days (Monday to Saturday)

Note

• Looking for immediate joiners.
• There will be 10 days of unpaid training.

skills

• CRM
• Good Communication Skills
• Have a flair for selling
• Maintain sales pipeline with accuracy
• Build relationships with individuals and organizations

Are you comfortable with 6 days working?