Outreach Manager

Crescendo Global Leadership Hiring India; Ludhiana; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Crescendo Global Leadership Hiring India is seeking a results-driven B2B sales professional to manage strategic client relationships and drive revenue growth across IT services and consulting sectors.

You will develop account plans, leverage CRM systems, and collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction. Regional exposure to Gurgaon, Mumbai, or Bangalore is a plus.

Qualifications

• 5-10 years of experience in B2B sales or marketing, preferably in IT Services & Consulting.
• Strong understanding of CRM systems (e.g., Salesforce) for lead tracking and pipeline management.
• Proven track record of success in key account management, client acquisition, and retention.
• Excellent communication skills for building relationships with clients at all levels.
• Looking at a HIGH ENERGY and a driven individual. If you know how to have fun, this is the role for you.
• Extra Marks for someone who is a passout of a Boarding school/ foreign educated or worked in corporate Gurgaon/ Mumbai/ Bangalore.

Responsibilities

• Manage client relationships to drive business growth through upselling, cross-selling, and retention strategies.
• Develop and execute account plans to increase revenue generation and maximize customer engagement.
• Collaborate with internal teams to ensure seamless delivery of services and resolve any issues that may arise.
• Identify new business opportunities by building strong relationships with clients and identifying their needs.

Skills

B2B sales

Client relationship

CRM systems

Lead generation

Pipeline management

Communication skills

High energy

Gurgaon exposure

Mumbai exposure

Bangalore exposure

Tools

Salesforce crm

Job description

Roles and Responsibilities

• Manage client relationships to drive business growth through upselling, cross-selling, and retention strategies.
  
• Develop and execute account plans to increase revenue generation and maximize customer engagement.
  
• Collaborate with internal teams to ensure seamless delivery of services and resolve any issues that may arise.
  
• Identify new business opportunities by building strong relationships with clients and identifying their needs.
  

Desired Candidate Profile

• 5-10 years of experience in B2B sales or marketing, preferably in IT Services & Consulting industry.
  
• Strong understanding of CRM systems (e.g., Salesforce) for effective lead tracking and pipeline management.
  
• Proven track record of success in key account management, client acquisition, and retention.
  
• Excellent communication skills for building strong relationships with clients at all levels.
• Looking at a HIGH ENERGY and a driven individual. If you know how to have fun, this is the role for you.
• Extra Marks for someone who is a passout of a Boarding school/ foreign educated or worked in corporate Gurgaon/ Mumbai/ Bangalore.