Outreach Associate (Tele-Calling)

Ekaani - Spreading Happiness; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

A premium home décor brand is seeking a persuasive Telecaller to join their Business Development team. The ideal candidate will have 1-3 years of experience in telecalling or inside sales, with excellent communication skills in English and Hindi. This role offers exposure to high-profile client engagement and an opportunity to work closely with a creative team redefining modern Indian luxury.

Qualifications

• 1–3 years of experience in telecalling, inside sales, or client servicing—preferably in a premium/luxury brand.
• Familiarity with CRM tools and appointment scheduling is a plus.

Responsibilities

• Proactively call and connect with decision-makers in corporate organizations.
• Generate interest and secure appointments for the Business Development team.
• Maintain a call log and update CRM with details of conversations.

Skills

Excellent communication skills in English and Hindi

Confidence and clarity

Self-motivated and target-driven

Job description

Please send your CVs to [e-mail] in addition to applying on this post.

Ekaani is a premium home décor and gifting brand with a refined sensibility for quality and aesthetics. From luxury tableware and bespoke wedding collections to curated corporate gifting solutions, Ekaani has redefined the art of celebration and sophisticated living.

As part of our ongoing efforts to engage with high-value clients—corporates, luxury planners, and high-net-worth individuals (HNIs)—we are looking for a persuasive and well-spoken Telecaller to support our Business Development team.

Key Responsibilities:

• Proactively call and connect with decision-makers in corporate organizations, event firms, and HNIs from provided databases and leads.
• Introduce Ekaani’s offerings in a polished and personalized manner.
• Generate interest and secure appointments/meetings for the Business Development team.
• Maintain a call log and update CRM with details of conversations, follow-ups, and scheduled appointments.
• Collaborate with Business Development and Marketing teams to improve outreach strategy.
• Handle basic client queries and escalate specific needs to the relevant team.
• Maintain professionalism and brand tone in all client interactions.

What We’re Looking For:

• 1–3 years of experience in telecalling, inside sales, or client servicing—preferably in a premium/luxury brand, hospitality, or corporate gifting.
• Excellent communication skills in English and Hindi (spoken and written).
• Confidence, clarity, and a polite, persuasive telephone manner.
• Self-motivated and target-driven with a positive attitude.
• Familiarity with CRM tools and appointment scheduling is a plus.
• Be part of a creative, growing brand redefining modern Indian luxury.
• Gain exposure to high-profile client engagement and upscale sales cycles.
• Work closely with an energetic team passionate about design, craft, and relationship-building.

Seniority level

Entry level

Employment type

Full-time

Job function

Other (Retail Luxury Goods and Jewelry)

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