Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Surat; On-site; INR 250,000 - 350,000; Full time

Job summary

Hindco Recruitment Consultants in Surat, India seeks a result-oriented professional for outbound calling and customer support. You will contact prospective and existing customers, understand their needs, and offer appropriate solutions to drive conversions.

The role requires strong English communication and the ability to work with regional languages, along with basic computer proficiency. This is an on-site position based in Gujarat.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalate issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling experience

Verbal communication (English)

Basic computer knowledge

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.