Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Kolkata District; On-site; INR 300,000 - 420,000; Full time

Job summary

Hindco Recruitment Consultants is looking for an experienced outbound call executive in Kolkata to engage prospective and existing customers. You will understand needs, propose solutions, handle queries, and strive to hit calling and conversion targets.

The role requires 3+ years in telesales or customer support, excellent English communication, regional language skills, and basic computer knowledge. Join a dynamic team delivering quality service.

Qualifications

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalates issues when required.
• Achieve calling & conversion targets.

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.