Outbound Calling Executive - Leading BPO

Hindco Recruitment Consultants; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Hindco Recruitment Consultants in Mumbai is looking for an experienced outbound telecaller to join our team. You will engage with prospective and existing customers to understand their needs and provide appropriate solutions.

In this role you will handle customer queries professionally and work towards achieving calling and conversion targets, while maintaining a high level of service and accuracy. The ideal candidate has 3+ years of outbound calling or telesales experience, excellent English

Qualifications

• 3+ years of outbound calling or telesales experience.
• Excellent verbal communication in English and regional languages.
• Basic computer knowledge.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Understand customer requirements and provide appropriate solutions.
• Handle customer queries professionally and escalates issues when required.
• Achieve calling & conversion targets.

Skills

Outbound calling

Telesales

Customer support

Job description

Make outbound calls to prospective and existing customers.

Understand customer requirements and provide appropriate solutions.

Handle customer queries professionally and escalates issues when required.

Achieve calling & conversion targets.

Required Candidate profile

• 3+ years of experience in outbound calling, telesales, telemarketing, or customer support.
• Excellent verbal communication skills in English and regional languages.
• Basic computer knowledge.